Mark introduces the topic and frames it in the context of his recent experience with having a plumber show up at his home to do some work

He shares how gratitude plays a part in the discussion. He expresses a concern that the topic is so rich that staying on topic might be tough

Jim reflects on the story Mark has already told him

Jim expands on the “Showing up” concept

Jim shares his perspective having been a tradesman and having gone into many homes and being treated poorly, more often than not. He applauds Marks treatment of the plumber

Jim expands on the notion of appreciation and gives his opinion on how Mark’s behavior influenced the outcome

Jim emphasizes the importance of appreciation. Then he connects the topic to the wheel and the 5 areas of life

Mark shares the story. He felt vulnerable. The problem was he didn’t have water coming into his home. Mark tells his side about showing up too. He was very impressed with the plumber who showed up and shared all the details about what he liked about the experience.

Jim steps in and shared his perspective from being a tradesman as well. He emphasized how Marks behavior was unique. Mark jokes about some trade experiences with his ex wife. Jim resets the discussion as Mark gets distracted with the emotion of the experience. Mark shares more of the story. Jim continues to play the role of tradesman and adds more context and appreciation about how unique Mark’s experience actually was

Jim enthusiastically shares his view of Mark’s experience. Mark acknowledges his skepticism prior to arrival but also shares how he didn’t let his skepticism prejudge

Jim brings up the skilled labor “crisis” as another angle on this story and shares his opinion about that…strong feelings

Jim thinks the trades are at risk for a number of reasons. Then he brings up the race component of this. Jimmy was black and Jim speculates that other clients may disrespect him because of his race.

Mark jokes about the race topic. He also thinks people respond better to being treated well

Jim brings up the credit that he feels the home warranty company deserves too. Mark shares the history of deciding to take on the home warranty when bought the home in 2007 and how that relationship has evolved

Jim asks Mark to “write Jimmy’s review”. Mark shares what he’s already done and both guys talk about what else Mark could/should do for Jimmy.

Jim wants more details from Mark. Marks goes deeper about the whole experience

Mark brings back up the notion of modeling and reminds Jim to share his story about ending his own trade career. Why he stopped

Mark reminds us that all the great behavior is available to all of us. Anyone can behave well

Jim shares stories about his childhood, his dad and the phrase “I can’t” while raking leaves on a Saturday morning and going to the dump

Jim feels that experience shaped him

Mark had a similar experience with his dad

Jim then shares more about the evolution of his career and some other childhood formative moments….pay the electric bill or get your own place:)

Then Jim tells the story of ending his trade career and why. Girls, suits and meeting his wife

Mark starts to wrap up and says Jim’s dad was right…you can

Jim credits his dad for what he did - modeling - less about what he said

Mark says he takes offense at people who don’t show up…because it’s so easy

Jim tells Mark again how much he appreciate shim and Mark returns the praise

Mark introduces the topic of disingenuous people. Both guys have had recent experiences with people who were being disingenuous. Mark asks whether he thinks people are born this way or do become this way based on environment or circumstance.

Jim says he’s been using that word more often lately

Mark reads the legal definition of the word

Jim shares his definition. He clarifies the nuance of this activity being intentional

Mark says there are different levels of it, but that some people are just stupid

Jim shares his recent encounter with a disingenuous neighbor

Deception from the get go. Jim says this guy isn’t dumb…he’s just a dick

Mark shares something he used to tell his kids to help them get to the truth. “Look at what people do and then what they say. When those are the same, you’ll find truth”

Mark brings up his ex wife as an example

Then the guys bring up justice

Jim…”it’s not what you say, it’s what you do”.

His neighbor said, “I thought we were friends? Mark reacts aggressively to that behavior

Jim says this guy was many things…deceptive, delusional and dishonest. He took the high road even as this guy dug his hole deeper, but he did tell him “you might want to get back on your meds”

Mark loves that line

Jim decided to let the guy keep revealing himself, but he continued to hold him accountable

Mark thinks people who pretend to be dumb might be worse and he alludes to our current political landscape

Mark brings up the trend of not asking follow-up questions. Then the guys go to Trump as an example and talk about his behavior. Also the contrast between Biden and Trump. Mark recognizes that many people feel Trump is a liar. Mark calls him an embellisher. A master embellisher who does so with a very specific intention to move people

Mark says disingenuous people behave in 3 distinct ways. Raise their voice, change the topic or walkaway. People who are genuine will welcome follow-up questions

Jim shares more words that he looked up based on this experience

Cowards, clowns and characters

Both guys feel that there are a lot of cowards in the world. Jim asks him to read the definition of coward

Mark shares his frustration with people who are afraid to speak up about problems at work

Jim is a big fan of his AI tool - Gemini. They joke about “her”

Mark says Biden is also a clown. He reads the definition and they laugh about how clownish Biden is

Mark talks about doing nothing. Either not taking a stance or watching bad things happen and not interveneing

Jim talks about the Biden group and the lack of integrity

Jim asks Mark…how can you tell what the truth is

Mark brings up Bernie Sanders and gives him credit for speaking from the heart. He doesn’t use notes

Jim shares his thoughts about Kamala Harris and Mark replies with more Trump authenticity and how good he is at holding people accountable Both guys speak highly of Trumps cabinet members

Jim says “news does not get reported it gets created”. Jim shares a story about a high school football coach who got run out because of a bullshit race issue. When the reporters came, she couldn’t get anyone to bite on race…so they didn’t run the story. They spent all the time and money wasted because they couldn’t create the story they wanted

Mark shares how he watches both sides of the news every so often just to see how the left is distorting. He says this in the context of his girlfriend’s kids. They watch channels that distort facts

Characters - Mark reads the definition

Jim thinks the media is now full of characters. Putting on the show

Jim asks about justice. Will we get any. He has stopped waiting

Mark feels that he needs to leave this alone. It’s affecting his mental health

Jim believes in Karma

Mark brings up the topic of communication in the context of self talk and self reflection

Then he shares a framework Jim brought that he uses for communication. The triple A method

Assumptions/Agreement/Action

Mark is a fan

Jim brings up a favorite quote of his - “The most important conversation you’ll ever have is the conversation you have with yourself”…and that’s a crazy person

Mark shares his self talk routine

Jim - simply…you have to turn the channel

He shares how his mind works. He finds or creates tools to help him. That’s where this AAA framework came from. He uses it to make meetings and conversation brief and productive. He does it out of respect and courtesy. It encourages personal accountability

Jim jokes that everything he just said doesn’t apply to women:). Joking aside, both guys see big differences, but believe them to be compliments

Mark sees the conversation being about personal responsibility as they talk about Stoicism

Jim distinguishes between different types of conversations and different times in our lives

Clarity, transparency and efficiency are all served by the framework

Mark shares the saying on his t-shirt - “What do you mean by that?”

Mark shares his appreciation for frameworks…specifically Jim’s AAA framework

Mark says a lot of people don’t like to be held accountable

Jim shares a visual rendering of his framework and offers some explanation of how the framework works. Mark chimes in in agreement

Mark shares his experience with people who are scared to speak up. Most people don’t like candor and confrontation. It makes them afraid

Jim clarifies his opinion of women as being better than men at many things

Jim also clarifies that his framework is not for more personal conversations. It’s a business framework

Mark shares his story about taking meeting notes in his sales meeting. How 10 people handed in 10 different sets of notes

Jim thinks AI tools will help with this. Transcripts. Word for word. He explains how he might use them to bring in. His framework on command. Prompts and percentages of time that people talk during the conversation

Mark shares how he started handing out transcripts of meeting notes. He was surprised at how reticent people were to be held to what they said by the transcript

Mark shares his stories about how he handled this before AI

Jim clarifies that his framework is to be used before, during and after conversations. Not just before.

Then Jim brings up our wheel to add context to our topic. He has redone it for his use in an upcoming speech. And because we haven’t updated it in a while. He reflects on all the selfs…agent, respect…

Both guys express their appreciation for the wheel. Their framework

Jims goes over the wheel in detail

Mark shares his opinion that he changes the way he communicates depending on what life area he’s in

Mark goes into detail about the difference between how Jim’s brain works versus Mark.

Jim continues to analyze how the wheel works and gets into ideology and politics as well as other levels outward on the wheel. He goes into details about the profession category. The differences between employed people and self employed people. Whose money are we playing with. Not a criticism. An observation

Both guys share their father’s perspective on this

Mark shares the power of “WHY” and “WHAT DO YOU MEAN BY THAT”

The value is in the follow up question. Clarity and context