Join us in this enlightening episode of @TheScienceofLeadership with host Tom Collins, as he welcomes Catherine Krawczeski, MD to discuss the pivotal role of kindness in effective leadership.

As the Chair of the Department of Pediatrics at The Ohio State University College of Medicine, Physician-in-Chief and Chief Medical Officer of Nationwide Children’s Hospital, Dr. Krawczeski offers unique insights into how leading with kindness not only fosters a respectful working environment but also enhances resilience and performance among teams.

Delving into the profound relationship between kindness and leadership, Dr. Krawczeski emphasizes that respect for colleagues can transform work cultures. Highlighting personal anecdotes, she illustrates how empathy and understanding can propel individuals beyond pre-conceived limitations, fostering organizational growth and individual development. Meanwhile, Tom shares personal stories and science-backed evidence supporting the profound positive impact of kindness in leadership settings. Together, they explore practical strategies for leaders to cultivate a more compassionate approach, touching upon the significance of humility, open communication, and continuous feedback.

Keywords in this episode include leadership, kindness, empathy, respect, team dynamics, workplace culture, coaching, personal growth, emotional intelligence, forgiveness.

Key Takeaways:

• Kindness in leadership is deeply intertwined with respect and empathy, playing a crucial role in effective team management and individual development.
• Even in high-stress environments, leaders can maintain high standards while being compassionate and offering support to those who struggle.
• Acts of grace and forgiveness from leaders can have transformative effects on team morale and productivity.
• Effective leadership involves listening, understanding others’ perspectives, and providing constructive feedback.
• Fostering positive social connections in the workplace can significantly impact organizational efficiency and employee well-being.

References:

Algoe, S. B., & Haidt, J. (2009). Witnessing Excellence in Action: The Other-praising

Emotions of Elevation, Gratitude and Admiration. Journal of Positive Psychology, 4(2), 105-127.

Dutton, J. E., Frost, P. J., Worline, M. C., Lilius, J. M., & Kanov, J. M. Kanov. (2002) Leading in Times of Trauma. Harvard Business Review, 80(1), 54–61.

Frost, P. (1999). Why Compassion Counts! Journal of Management Inquiry, 8(2), 127–133.

Frost, P. J., Dutton, J. E., Worline, M. C., & Wilson, A. (2000). Narratives of Compassion in Organizations, in S. Fineman (ed.), Emotion in Organizations. Sage. p. 25–45.

Kindness in Leadership. (2018). Haskins, G., Thomas, M., & Johri, L. (Eds.). Routledge.

Kanov, J. M., Maitlis, S., Worline, M. C. Dutton, J. E., Frost, P. J., & Lilius, J. M. (2004). Compassion in Organizational Life. American Behavioral Scientist, 47(6),808–827.

Solomon, R. C. (1998). The Moral Psychology of Business: Care and Compassion in the Corporation. Business Ethics Quarterly, 8, 515–533.

Join us in this episode of @TheScienceofLeadership as we explore the intricate connections between leadership, occupational burnout, and professional fulfillment, guided by the insights of world-renowned expert Dr. Tait Shanafelt. Dive deep into the science behind burnout, understand its roots, and discern how leadership styles can either mitigate or exacerbate its effects.

In this engaging discussion, we challenge the conventional wisdom that burnout is merely pop psychology, presenting it instead as a legitimate, work-related syndrome recognized by the World Health Organization. Dr. Shanafelt articulates how leadership behaviors are crucial in influencing burnout levels, backed by substantial research linking specific leader actions to team well-being. Moreover, the episode expands on the potential systemic shifts necessary for healthcare to retain its altruistic essence, diving into the impact of leadership on healthcare quality and employee satisfaction.

Dr. Shanafelt is an internationally recognized physician, scientist, and expert in the field of physician well-being and burnout. He is the Chief Wellness Officer at Stanford Medicine and Associate Dean at the Stanford School of Medicine. He leads Stanford’s WellMD & WellPhD Center where he and his team work to reduce burnout and improve the professional fulfillment of healthcare professionals. He has published hundreds of scientific papers, many of which focus on today’s topic, including a 2021 paper where he and his coauthors introduced the Wellness-Centered Leadership construct. Stay tuned for more enlightening discussions in upcoming episodes of the Science of Leadership, where we continue exploring the multifaceted dimensions of effective leadership in diverse industries.

Key Takeaways:

• Leadership behaviors deeply influence burnout and professional fulfillment; treating people with dignity, seeking input, and recognizing achievements are essential.

• Burnout is not a personal failing but a work environment issue, affecting particularly those in high-interaction roles like healthcare professionals.

• Effective leadership is foundational to sustaining employee well-being amidst growing healthcare challenges.

• There is compelling evidence that leaders’ own well-being significantly impacts their leadership effectiveness and their team’s perception.

• Altruism in healthcare is at risk if the current work structures continue to undermine professionals' innate calling to serve.

References:

Han, S., Shanafelt, T. D., Sinsky, C. A., Awad, K. M., Dyrbye, L. N., Fiscus, L. C., Trockel, M. & Goh, J. (2019). Estimating the Attributable Cost of Physician Burnout in the United States. Annals of Internal Medicine, 170(11), 784–788.

Marchalik, D. & Shanafelt, T. (2020). Addressing Burnout Among Health Care Professionals by Focusing on Process Rather Than Metrics. JAMA Health Forum, 1(9), e201161. Shanafelt, T. D., Dyrbye, L. N. & West, C. P. (2017). Addressing Physician Burnout: The Way Forward. JAMA, 317(9), 901.

Shanafelt, T. D., Gorringe, G., Menaker, R., Storz, K. A., Reeves, D., Buskirk, S. J., Sloan, J. A. & Swensen, S. J. (2015). Impact of organizational leadership on physician burnout and satisfaction. Mayo Clinic Proceedings, 90(4), 432–440.

Shanafelt, T. D., Makowski, M. S., Wang, H., Bohman, B., Leonard, M., Harrington, R. A., Minor, L. & Trockel, M. (2020). Association of Burnout, Professional Fulfillment, and Self-care Practices of Physician Leaders With Their Independently Rated Leadership Effectiveness. JAMA Network Open, 3(6), e207961.

Shanafelt, T. D. & Noseworthy, J. H. (2017). Executive Leadership and Physician Well-being: Nine Organizational Strategies to Promote Engagement and Reduce Burnout. Mayo Clinic Proceedings, 92(1), 129–146.

Shanafelt, T. D., Wang, H., Leonard, M., Hawn, M., McKenna, Q., Majzun, R., Minor, L. & Trockel, M. (2021). Assessment of the Association of Leadership Behaviors of Supervising Physicians With Personal-Organizational Values Alignment Among Staff Physicians. JAMA Network Open, 4(2), e2035622.

Shanafelt, T. D., West, C. P., Sinsky, C., Trockel, M., Tutty, M., Wang, H., Carlasare, L. E. & Dyrbye, L. N. (2022). Changes in Burnout and Satisfaction With Work-Life Integration in Physicians and the General US Working Population Between 2011 and 2020. Mayo Clinic Proceedings, 97(3), 491–506.

Shanafelt, T., Goh, J. & Sinsky, C. (2017). The Business Case for Investing in Physician Well-being. JAMA Internal Medicine, 177(12), 1826.

Shanafelt, T., Trockel, M., Rodriguez, A. & Logan, D. (2021). Wellness-Centered Leadership: Equipping Health Care Leaders to Cultivate Physician Well-Being and Professional Fulfillment. Academic Medicine, 96(5), 641–651.

In this episode of @TheScienceofLeadership Tom Collins and Justin Hamrick explore the critical role of mentorship in developing effective leaders. They discuss the historical context of mentorship, the qualities that make a great mentor, and share personal experiences that highlight the profound impact mentors can have on one's leadership journey. The conversation emphasizes the importance of being proactive in seeking mentorship, setting clear goals, and maximizing the mentoring relationship for personal and professional growth.

Keywords

leadership, mentorship, personal development, qualities of mentors, leadership growth, mentoring relationships, professional development, leadership skills, character, competence

Takeaways

• Mentorship is essential for leadership development.

• Great mentors prioritize the success of their mentees.

• The historical context of mentorship dates back to Homer's Odyssey.

• Qualities of effective mentors include patience, knowledge, and trustworthiness.

• Personal experiences with mentors can shape one's leadership style.

• Mentorship leads to increased competence and decision-making skills.

• Finding a mentor requires proactive searching and investment.

• Mentees should set clear goals and prepare for meetings.

• Mentorship is an investment in personal development.

• Continuous growth is vital for effective leadership.

References

Allen, T. D., & Poteet, M. L. (1999). Developing effective mentoring relationships: Strategies from the mentor’s viewpoint. Career Development Quarterly, 48(1), 59–73.

Day, D. V. (2001). Leadership development: A review in context. The Leadership Quarterly, 11(4), 581–613.

Eby, L. T., Allen, T. D., Evans, S. C., Ng, T., & DuBois, D. L. (2008). Does mentoring matter? A multidisciplinary meta-analysis comparing mentored and non-mentored individuals. Journal of Vocational Behavior, 72(2), 254–267.

Homer. (1996). The Odyssey (R. Fagles, Trans.). Penguin Classics. (Original work published ca. 8th century BC)

Kram, K. E. (1985). Mentoring at Work: Developmental Relationships in Organizational Life. Glenview, IL: Scott, Foresman.

In this episode of @TheScienceofLeadership Tom Collins interviews renowned leadership and change expert Dr. Richard Boyatzis. Dr. Boyatzis shares his extensive research on leadership and change, emphasizing the importance of emotional intelligence and resonant leadership. He discusses his journey from engineering to psychology, the significance of relationships in leadership, and the practical steps leaders can take to foster change and resilience in their teams. Through case studies and personal anecdotes, Dr. Boyatzis illustrates how effective, resonant leadership is rooted in shared vision, compassion, and the ability to inspire others.

Dr. Boyatzis earned his bachelors in aeronautics and astronautics at MIT, then his masters and PhD in Social Psychology from Harvard. He is currently a Distinguished University Professor at Case Western Reserve. He is an international authority on emotional intelligence, leadership, and change. His groundbreaking work has shaped how we think about guiding others through change. He has won numerous awards for his work. He has published multiple New York Times bestselling books on leadership and is soon to publish his new book, The Science of Change.

Key concepts in this episode include leadership, change, emotional intelligence, resonant leadership, intentional change theory, organizational change, leadership development, Dr. Richard Boyatzis, science of change, and leadership strategies.

Takeaways

• Leadership is fundamentally about relationships, not just authority.

• Emotional intelligence plays a crucial role in effective leadership.

• Resonant leadership fosters a positive emotional climate in organizations.

• Vision and purpose are essential for motivating teams.

• Dissonant leadership can lead to disengagement and lack of innovation.

• Positive emotional contagion can inspire teams to achieve more.

• Effective leaders focus on development alongside performance.

• Engagement numbers are higher in organizations that prioritize development.

• Leaders must reflect on their own motivations to inspire others.

References

• Boyatzis, R. (2024). The Science of Change. Oxford, UK: Oxford University Press.

• Goleman, D., Boyatzis, R., & McKee, A. (2002). Primal Leadership. Boston: Harvard Business Review Press.

• Boyatzis, R. E. (2006). Intentional change theory from a complexity perspective. Journal of Management Development 25(7), 607-623.

• Boyatzis, R., & McKee, A. (2005). Resonant Leadership. Boston: Harvard Business Review Press.

• Boyatzis, R., Smith, M., & Van Oosten, E. (2019). Helping People Change. Boston: Harvard Business Review Press.

• Kotter, J. P. (1996). Leading Change. Boston: Harvard Business Review Press.

In this episode of @TheScienceofLeadership Tom Collins interviews Dr. Phil Oldham, President of Tennessee Tech University, about the critical role of vision in leadership. Drs. Collins and Oldham discuss how to create a vision, the importance of buy-in, and the impact of timing and culture on successful leadership. Dr. Oldham shares insights from his experience in academia, emphasizing the need for collective vision and the importance of trust and authenticity in leadership. The conversation also highlights practical steps for leaders to effectively communicate and implement their vision.

A distinguished leader in academia, Dr. Oldham holds a PhD in analytical chemistry from Texas A&M and has held key leadership roles, including Chair of the Chemistry Department and Dean at Mississippi State, and Provost at UT Chattanooga. Since becoming Tennessee Tech’s president in 2012, he has led remarkable academic and campus growth. He also serves on the NCAA Presidential Forum and the Tennessee Valley Corridor Board.

Keywords in this episode include leadership, vision, buy-in, organizational culture, timing, trust, authenticity, risk management, collective vision, growth mindset.

Key Takeaways

• Vision is a crucial part of leadership.

• Leaders help define a vision rather than create it.

• Timing is essential for implementing a vision.

• Cultural change in organizations takes time.

• Collective vision can exceed individual expectations.

• Failure is a learning opportunity, not a setback.

• Trust and authenticity are vital in leadership.

• Consistent leadership is necessary for success.

• A clear vision boosts organizational commitment.

• Practical steps are needed to create and communicate a vision.

Sound Bites

• "Vision without action is a pipe dream."

• "Action without vision is a nightmare."

• "You know it's working when it comes back to you."

References

Improved Alignment and Cohesion

• Collins, J. (2001). Good to Great: Why Some Companies Make the Leap and Others Don’t. HarperCollins, New York.

Increased Performance and Productivity

• Baum, J. R., Locke, E. A., & Kirkpatrick, S. A. (1998). A longitudinal study of the relation of vision and vision communication to venture growth in entrepreneurial firms. Journal of Applied Psychology, 83(1), 43-54.

Increased Creativity and Innovation

• De Jong, J. P., & Den Hartog, D. N. (2007). How leaders influence employees' innovative behavior. European Journal of Innovation Management, 10(1), 41-64.

Increased Organizational Commitment

• Jung, D. I., & Avolio, B. J. (2000). Opening the black box: An experimental investigation of the mediating effects of trust and value congruence on transformational and transactional leadership. Journal of Organizational Behavior, 21(8), 949-964.

Process for Casting a Vision and Getting Buy-in Start with Purpose & Values

• Collins, J. C., & Porras, J. I. (1996). Building your company’s vision. Harvard Business Review, 74(5), 65-77.

Engage Key Stakeholders

• Kotter, J. P. (1996). Leading Change. Harvard Business Review Press. Boston.

Craft an Inspiring Vision

• Kouzes, J. M., & Posner, B. Z. (2017). The Leadership Challenge (6th ed.). Wiley. Hoboken.

Communicate the Vision

• Nanus, B. (1992). Visionary Leadership: Creating a Compelling Sense of Direction for Your Organization. Jossey-Bass. Hoboken.

Show Alignment

• Senge, P. M. (1990). The Fifth Discipline: The Art & Practice of The Learning Organization. Doubleday. New York.

Empower the Team

• Avolio, B. J., & Bass, B. M. (2004). Multifactor Leadership Questionnaire: Manual and Sampler Set. Mind Garden. Redwood City.

Lead by Example

• Bass, B. M., & Steidlmeier, P. (1999). Ethics, character, and authentic transformational leadership behavior. The Leadership Quarterly, 10(2), 181-217.

Adapt as Needed

• Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Harvard Business Review Press. Boston