エピソード

  • Photos, Follow-Ups, and Firing Clients
    2025/07/17

    Text us a pool question!

    In this episode, the hosts, Wayne and Steve, discuss the importance of mentorship in the pool industry, the diverse roles professionals can take on, and the significance of communication and relationships with clients. They explore the complexities of pool chemistry, the necessity of understanding equipment, and the challenges of managing customer expectations. The conversation also touches on the importance of networking and professional growth, culminating in a discussion about when to let go of clients who no longer fit the business model.

    takeaways

    • Mentorship is crucial for professional growth in the pool industry.
    • Diverse roles in the industry can enhance service offerings.
    • Communication is key to maintaining client relationships.
    • Understanding pool chemistry is essential for effective service.
    • Networking can open doors to new opportunities.
    • It's important to know the difference between pool chemicals.
    • Client expectations must be managed through clear communication.
    • Sometimes, it's necessary to let go of clients that don't fit.
    • A picture can help clarify service issues with clients.
    • Regular follow-ups and notes can prevent misunderstandings.

    Sound Bites

    • "It's not a contest really."
    • "You do it right the first time."
    • "Communication is key."

    Chapters

    00:00
    Introduction and Mentorship Award Announcement

    02:23
    Diverse Roles in the Pool Industry

    05:41
    The Importance of Communication and Relationships

    08:15
    Expanding Knowledge and Networking

    11:13
    Understanding Pool Chemistry and Equipment

    13:45
    The Role of Mentorship in Professional Growth

    17:43
    Customer Relationships and When to Let Go

    27:03
    Navigating Client Expectations and Communication

    36:26
    Conclusion and Future Topics

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    52 分
  • What Happens When Gen Z Joins the Pool Industry?
    2025/07/16

    Text us a pool question!

    In this conversation, Andrew shares his journey into the pool industry, discussing his initial entry, training experiences, and the transition from service work to construction. He highlights the unique aspects of his role as a startup technician, the importance of customer interactions, and his career aspirations. The dialogue also touches on mentorship and the value of community in the industry.

    takeaways

    • Andrew entered the pool industry in 2018 after working as a night cook.
    • He trained under a pool technician and learned through various phases.
    • The transition from service to construction provided a broader perspective.
    • Daily responsibilities include overseeing pool startups and ensuring quality.
    • Customer interactions are a significant part of job satisfaction.
    • Andrew values the community and network he has built in the industry.
    • He enjoys the chemistry involved in pool maintenance and construction.
    • Career goals include working with the best people and seeing innovative designs.
    • Mentorship plays a crucial role in professional development.
    • Andrew appreciates the hardworking nature of his colleagues in the industry.

    Sound Bites

    • "It takes a village."
    • "It's a very unique role."
    • "I just want to see really cool pools."

    Chapters

    00:00
    Introduction to the Pool Industry Journey

    02:24
    Training and Development in the Pool Business

    05:46
    Transitioning from Service to Construction

    08:26
    Daily Life and Responsibilities as a Startup Technician

    11:29
    Customer Interactions and Job Satisfaction

    14:26
    Career Goals and Industry Insights

    17:21
    Training and Mentorship Experience

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    32 分
  • The Water Turned Green and So Did Our Hearts
    2025/07/15

    Text us a pool question!

    In this episode, Andrea and Paulette discuss their week in pool maintenance, including challenges faced due to rain and the importance of maintaining chlorine levels. They announce a design contest for pool-themed apparel and share tragic news about pool safety incidents. The conversation shifts to the skilled trades, highlighting the demand for pool builders and other careers in the industry. They also delve into unique pool designs and the technical challenges of maintaining them, concluding with a discussion on ongoing maintenance issues and a call for listener engagement.

    takeaways

    • Maintaining chlorine levels during rain is crucial to prevent algae.
    • Design contests can engage the community and promote creativity.
    • Pool safety is a serious concern, with tragic incidents occurring frequently.
    • Skilled trades, especially pool building, are in high demand.
    • Unique pool designs can present specific maintenance challenges.
    • Technical issues in pool maintenance require innovative solutions.
    • Community engagement through social media can provide valuable feedback.
    • Regular maintenance is essential for pool longevity and safety.
    • Understanding pool chemistry is vital for effective maintenance.
    • Sharing experiences can help others in the pool industry.

    Sound Bites

    • "Stay tuned for next week's update!"
    • "Thanks for listening to us!"
    • "See you next Tuesday!"

    Chapters

    00:00
    Introduction and Weekly Updates

    02:45
    Pool Maintenance Challenges

    05:29
    Design Contest Announcement

    08:16
    Tragic Pool Incidents and Safety Concerns

    10:47
    Skilled Trades and Career Opportunities

    15:17
    Unique Pool Designs and Challenges

    17:59
    Technical Pool Maintenance Issues

    24:26
    Conclusion and Future Updates

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    34 分
  • Work Life Balance & Background Checks
    2025/07/14

    Text us a pool question!

    takeaways

    • Weather can impact work conditions significantly.
    • Hiring the right employee requires thorough background checks.
    • It's crucial to switch off from work after hours.
    • Finding a balance between work and personal life is essential.
    • Taking time off is important for mental health.
    • Engaging in hobbies can help relieve work stress.
    • Establishing boundaries with clients is necessary for well-being.
    • Regular holidays can refresh and rejuvenate business owners.
    • Mental health resources are available for small business owners.
    • Communication with employees about work expectations is vital.

    summary

    In this episode of Talking Pools, Peter and Shane discuss various topics including the impact of weather on work conditions, the challenges of hiring employees, the importance of switching off after work hours, and maintaining a healthy work-life balance. They emphasize the significance of mental health for small business owners and the necessity of taking time off to recharge. The conversation also touches on the importance of background checks for employees and setting boundaries with clients to ensure well-being.

    Sound Bites

    • "Weather is atrocious, lots of flooding."
    • "It's another billboard for us basically."
    • "We had about 50, 55 candidates applying."

    Chapters

    00:00
    Weather Woes and Work Life

    14:38
    Hiring Challenges and Employee Background Checks

    15:26
    Switching Off After Work Hours

    28:57
    Mental Health and Work-Life Balance

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    36 分
  • You’re Not Fighting Mustard Algae—You’re Feeding It
    2025/07/11

    Text us a pool question!

    It’s Floc It Friday, and Rudy’s bringing the fire—along with borates, polyquats, and the brutal truth about mustard algae. In what might be our most packed episode to date, Rudy Stankowitz dives headfirst into the evolving mustard algae crisis in 2025—why your go-to treatment (sodium bromide) is now banned, how diatoms are getting smarter, and what you need to do to fight back.

    🧪 MUSTARD ALGAE: THE TRUTH REVEALED
    Rudy breaks down the biology of mustard algae (a.k.a. diatoms), the real reasons it's thriving, and the environmental shifts that are turning backyard pools into biofilm playgrounds. From Saharan dust storms to phosphate-packed municipal water, nothing is off-limits.

    💥 THE SCIENCE-BASED ERADICATION PROTOCOL
    No more half-measures. Rudy shares a complete, step-by-step plan for nuking mustard algae—30 ppm chlorine, pH control, borates, polyquats, filter deep-cleans, and follow-up that matters. This isn’t theory. It’s field-proven strategy with real-world results.

    ⚗️ BORATES & POLYQUATS: THE NEW DYNAMIC DUO
    Learn how 50 ppm borates change the game by starving algae, stabilizing pH, and supercharging chlorine—while polyquats lock down surfaces and prevent reattachment. Together, they create a hostile environment algae can’t survive.

    🔬 HEAVY METALS & SMART DOSING
    Rudy explains how copper, silver, and zinc work together to stop algae at the cellular level—IF you use them right. Chelated vs. non-chelated? Dosing limits? Timing with shock? He covers it all.

    📉 EPA Bans & Industry Shifts
    With sodium bromide off the table, Rudy urges pros to stop relying on magic fixes and start understanding their water. This is about long-term control, not short-term cover-ups.

    🏆 MENTOR OF THE YEAR ANNOUNCEMENT COMING
    Rudy teases the top 10 finalists for the 202

    AquaStar Pool Products
    The Global Leader in Safety, Dependability, & Innovation in Pool Technology.

    POOL MAGAZINE
    Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. Ou

    BLUERAY XL
    The real mineral purifier! Reduce your pool maintenance costs & efforts by 50%

    Jack's Magic
    If you know Jack's you'd have no stains!

    Raypak
    Raypak, leading the evolution of environmental efficiency and sustainability in pool heaters.

    LaMotte Company
    LaMotte Company is a leading manufacturer of water quality testing products & pool test kits

    CPO Certification Classes
    Attend your CPO class with Rudy Stankowitz!

    the 'How to Get Rid of Algae' handbook
    The most comprehensive guide on algae prevention and remediation you will ever own.

    Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    1 時間 10 分
  • 🛑 Ransomware Reloaded: The Cyber Threat That Won’t Cover Itself (Merlin Attack Pt. 2)
    2025/07/10

    Text us a pool question!

    In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics related to pool maintenance, including the importance of reliable staffing, the impact of ransomware attacks on the industry, and the significance of effective water testing. They emphasize the need for strong cybersecurity measures, especially in light of recent attacks, and the importance of clear communication with clients regarding pool maintenance expectations. The conversation also touches on the challenges posed by weather conditions and the necessity of understanding pool chemistry for effective maintenance.

    takeaways

    • Steve shares his recent wedding experience in Turks and Caicos.
    • Reliable staffing is crucial for business continuity during personal events.
    • Ransomware attacks can affect any business with technology.
    • Cybersecurity is essential for protecting business operations.
    • Weather significantly impacts pool maintenance and water quality.
    • Proper water testing is vital for pool health and safety.
    • Communication with clients about pool conditions is key.
    • The cost of maintaining pools can vary significantly.
    • Understanding pool chemistry is essential for effective maintenance.
    • Evaluating client relationships is important for business sustainability.

    Sound Bites

    • "Congratulations, Steve and Janet."
    • "Ransomware affects anyone with tech going on."
    • "Is it worth it for me to send a guy out there?"

    Chapters

    00:00
    Celebrating New Beginnings

    02:38
    The Importance of Reliable Staffing

    04:58
    Navigating Ransomware Attacks

    10:41
    The Significance of Proper Pool Maintenance

    23:52
    Understanding Water Chemistry

    30:47
    The Dangers of Cheap Testing Kits

    36:34
    Client Communication and Expectations

    42:15
    Evaluating Client Relationships

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    50 分
  • I Hate DE Filters! Here's why
    2025/07/09

    Text us a pool question!

    In this episode, Sarah the Pool Girl dives deep into the world of pool filtration, exploring the pros and cons of cartridge, DE (Diatomaceous Earth), and sand filters. With her signature blend of humor and hands-on know-how, Sarah breaks down the maintenance requirements, efficiency levels, and practical realities of each filter type. She clears up common misconceptions and shares real-world tips that come straight from the deck—not the manual. Along the way, she reflects on the value of community engagement and how personal experience can shape smarter pool care decisions.

    Takeaways:

    • Cartridge filters are often seen as the most low-maintenance option.
    • DE filters provide the finest filtration but require more frequent attention.
    • Sand filters are simple to operate but may not offer the same clarity as DE.
    • Regular maintenance is crucial to prevent algae and extend equipment life.
    • Choosing the right filter depends on your pool's specific needs and usage.
    • Sharing experiences and engaging with the pool pro community builds knowledge.
    • A multi-cyclone unit can reduce the frequency of cartridge cleanings.
    • Ruby Red sand can improve the performance of sand filters.
    • Backwashing is key for keeping DE and sand filters working efficiently.
    • Personal stories often contain the best troubleshooting wisdom.

    Sound Bites:

    • "Why are we arguing about filters?"
    • "You have to take it apart once a year."
    • "I hope you can see and hear me."

    Chapters:
    00:00 – Introduction to Pool Filters
    12:30 – Understanding Cartridge Filters
    18:56 – Exploring DE Filters
    24:44 – The Case for Sand Filters

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    27 分
  • Poolside Chats: Weekend Misadventures
    2025/07/08

    Text us a pool question!

    In this lively conversation, Andrea and Paulette share their weekend experiences, focusing on pool maintenance challenges, unexpected wildlife encounters, and community events. They discuss the joys and frustrations of managing pools, including a memorable 4th of July pool adventure and a design contest announcement. The conversation wraps up with thoughts on pool safety and future plans.

    takeaways

    • The importance of regular pool maintenance and monitoring.
    • Unexpected wildlife encounters can lead to memorable experiences.
    • Community engagement is vital for pool professionals.
    • Celebrating holidays can lead to unexpected tips and rewards.
    • Design contests can foster creativity in the pool industry.
    • Sharing experiences on social media can enhance community connections.
    • Understanding pool chemistry is crucial for maintaining water quality.
    • Wildlife rescue stories highlight the connection between nature and pool care.
    • Networking with other pool professionals can provide valuable insights.
    • Staying informed about local pool news can benefit business.

    Sound Bites

    • "I posted on my Tik TOK"
    • "I just got a baby out of your pool"
    • "I cleaned his pool on Wednesdays"

    Chapters

    00:00
    Introduction and Weekend Recap

    16:37
    Pool Maintenance Challenges

    21:57
    Wildlife Encounters in Pool Care

    27:44
    Community Engagement and Pool News

    31:51
    Environmental Awareness and Pool Care

    36:10
    Closing Thoughts and Contest Announcement

    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com

    続きを読む 一部表示
    39 分