Text us a pool question!

In this episode, the hosts, Wayne and Steve, discuss the importance of mentorship in the pool industry, the diverse roles professionals can take on, and the significance of communication and relationships with clients. They explore the complexities of pool chemistry, the necessity of understanding equipment, and the challenges of managing customer expectations. The conversation also touches on the importance of networking and professional growth, culminating in a discussion about when to let go of clients who no longer fit the business model.

takeaways

• Mentorship is crucial for professional growth in the pool industry.
• Diverse roles in the industry can enhance service offerings.
• Communication is key to maintaining client relationships.
• Understanding pool chemistry is essential for effective service.
• Networking can open doors to new opportunities.
• It's important to know the difference between pool chemicals.
• Client expectations must be managed through clear communication.
• Sometimes, it's necessary to let go of clients that don't fit.
• A picture can help clarify service issues with clients.
• Regular follow-ups and notes can prevent misunderstandings.

Sound Bites

• "It's not a contest really."
• "You do it right the first time."
• "Communication is key."

Chapters

00:00
Introduction and Mentorship Award Announcement

02:23
Diverse Roles in the Pool Industry

05:41
The Importance of Communication and Relationships

08:15
Expanding Knowledge and Networking

11:13
Understanding Pool Chemistry and Equipment

13:45
The Role of Mentorship in Professional Growth

17:43
Customer Relationships and When to Let Go

27:03
Navigating Client Expectations and Communication

36:26
Conclusion and Future Topics

Support the show

Thank you so much for listening! You can find us on social media:

• Facebook
• Instagram
• Tik Tok

Email us: talkingpools@gmail.com

Text us a pool question!

In this conversation, Andrew shares his journey into the pool industry, discussing his initial entry, training experiences, and the transition from service work to construction. He highlights the unique aspects of his role as a startup technician, the importance of customer interactions, and his career aspirations. The dialogue also touches on mentorship and the value of community in the industry.

takeaways

• Andrew entered the pool industry in 2018 after working as a night cook.
• He trained under a pool technician and learned through various phases.
• The transition from service to construction provided a broader perspective.
• Daily responsibilities include overseeing pool startups and ensuring quality.
• Customer interactions are a significant part of job satisfaction.
• Andrew values the community and network he has built in the industry.
• He enjoys the chemistry involved in pool maintenance and construction.
• Career goals include working with the best people and seeing innovative designs.
• Mentorship plays a crucial role in professional development.
• Andrew appreciates the hardworking nature of his colleagues in the industry.

Sound Bites

• "It takes a village."
• "It's a very unique role."
• "I just want to see really cool pools."

Chapters

00:00
Introduction to the Pool Industry Journey

02:24
Training and Development in the Pool Business

05:46
Transitioning from Service to Construction

08:26
Daily Life and Responsibilities as a Startup Technician

11:29
Customer Interactions and Job Satisfaction

14:26
Career Goals and Industry Insights

17:21
Training and Mentorship Experience

Support the show

Thank you so much for listening! You can find us on social media:

• Facebook
• Instagram
• Tik Tok

Email us: talkingpools@gmail.com

Text us a pool question!

In this episode, Andrea and Paulette discuss their week in pool maintenance, including challenges faced due to rain and the importance of maintaining chlorine levels. They announce a design contest for pool-themed apparel and share tragic news about pool safety incidents. The conversation shifts to the skilled trades, highlighting the demand for pool builders and other careers in the industry. They also delve into unique pool designs and the technical challenges of maintaining them, concluding with a discussion on ongoing maintenance issues and a call for listener engagement.

takeaways

• Maintaining chlorine levels during rain is crucial to prevent algae.
• Design contests can engage the community and promote creativity.
• Pool safety is a serious concern, with tragic incidents occurring frequently.
• Skilled trades, especially pool building, are in high demand.
• Unique pool designs can present specific maintenance challenges.
• Technical issues in pool maintenance require innovative solutions.
• Community engagement through social media can provide valuable feedback.
• Regular maintenance is essential for pool longevity and safety.
• Understanding pool chemistry is vital for effective maintenance.
• Sharing experiences can help others in the pool industry.

Sound Bites

• "Stay tuned for next week's update!"
• "Thanks for listening to us!"
• "See you next Tuesday!"

Chapters

00:00
Introduction and Weekly Updates

02:45
Pool Maintenance Challenges

05:29
Design Contest Announcement

08:16
Tragic Pool Incidents and Safety Concerns

10:47
Skilled Trades and Career Opportunities

15:17
Unique Pool Designs and Challenges

17:59
Technical Pool Maintenance Issues

24:26
Conclusion and Future Updates

Support the show

Thank you so much for listening! You can find us on social media:

• Facebook
• Instagram
• Tik Tok

Email us: talkingpools@gmail.com