Welcome to the latest episode of the My Favourite CX #podcast where we were joined by Olly Hobson from CloudAX, who are changing the way we approach #customerexperience & want to ensure no one is ever placed on hold!

For more information on CloudAX, head to https://www.cloudax.uk/ or follow Olly on #linkedin at https://www.linkedin.com/in/oliverhobson/.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/.

Joining us for this episode of the My Favourite CX #podcast is Ben Hill from Ask More Coaching. Ben recently left the customer experience section to become a coach & mentor for people who are feeling stuck, overwhelmed or disconnected.

We talk about his combined experiences of both CX as a technology & how he now sees it in the world of coaching & where the two meet. He then shares a recent customer experience.

Find more from Ben on LinkedIn at https://www.linkedin.com/in/benhill1/ or at Ask More Coaching - https://askmorecoaching.co.uk/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

For this episode of the #podcast we are joined by the wonderful Garry Gormley from FAB Solutions to talk about what he is seeing in the world of customer experience, his recent experiences on becoming a Non Executive Director & he shares a delightful customer experience.

To learn more about Garry, head to https://www.fabsolutions.co.uk/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/