Are you passionate about the future of healthcare and eager to learn how proactive strategies, real-world success stories, and cutting-edge innovation are revolutionizing nursing? Here’s a chance to hear inspiring ideas to use at your hospital or clinical practice.

This recent episode of Key into Quality podcast, entitled “The Future of Safety in Nursing: Voices from the Frontline,” hosted guests Jen Cruise and Nina Hawthorne, both nurse administrators at Mayo Clinic, who shared invaluable insights from their extensive nursing experience. Together, they illustrate the essence of Safety 2.0 by demonstrating how proactive strategies and staff empowerment lead to exceptional patient outcomes.

Jen and Nina also delved into their visionary approaches, such as Jen's focus on integrating evidence-based practice into daily nursing activities and Nina's championing of innovation to drive safety. Their dialogue showcased the dedication of nursing leaders at Mayo Clinic in advancing healthcare quality and ensuring that patient needs remain the central focus.

This podcast is ideal for healthcare and hospital leaders, nursing leaders, nurses, quality and safety leaders and staff.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

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Looking to create lasting change in your healthcare team’s approach to hand hygiene? Dive into this episode of Key in to Quality, a Mayo Clinic podcast exploring the impactful topic of hand hygiene with insights from frontline experts. Dr. Melissa Cortez, a hospitalist, and Adam Whitford, an infection prevention expert, share firsthand experiences from Mayo Clinic’s Jacksonville campus on leading effective hand hygiene initiatives.

In this episode entitled “Beyond the Basics: Transforming Hand Hygiene Compliance in Hospitals,” they reveal the secrets to fostering consistent hand hygiene practices—even in busy hospital settings. You’ll learn about innovative techniques like using security cameras to monitor compliance, and how providing specific, actionable feedback can make a real difference. Dr. Cortez and Adam also talk about recognizing “shining stars” on the staff who excel in hand hygiene, showing that a little appreciation can spark widespread engagement.

Packed with practical tips on change management, communication, and behavior reinforcement, this session is perfect for any healthcare leader aiming to boost quality and safety in their organization.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality

Logistical robots are transforming the way hospitals operate, from easing supply transport to enhancing staff efficiency. While these innovations can streamline tasks, allowing healthcare professionals to focus more on patient care, they can also introduce some potential safety concerns.

The latest episode of the Key In To Quality podcast, entitled “Robotics Rx: Revolutionizing Healthcare, Safely,” our guest, Carl Freyholtz, CSP, Safety Coordinator, Quality, Mayo Clinic, explores the groundbreaking integration of robotics in healthcare. The conversation covers the practical applications and safety considerations of using robots in medical settings.

Learn about the real-life impact, including reduced physical strain on workers and improved time management, and explore what the "hospital of the future" could look like. Tune in to understand how robotics could reshape the landscape of healthcare, making it safer and more efficient for everyone involved.

The session is ideal for healthcare leaders and staff, facilities personnel, and staff safety workers.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality

Battling healthcare’s rising trend: workplace violence

Stemming patient and staff injury in healthcare environments involves more than preventing falls and infections. The alarming rise in violence faced by healthcare providers has forced hospitals and health systems to focus on a critical yet often overlooked issue in healthcare—workplace violence.

Entitled “Tackling Workplace Violence in Healthcare,” the latest Key In To Quality podcast episode, features Mayo Clinic experts, Casey Clements, M.D., Ph.D. and Sarayna McGuire, M.D., who work as emergency medicine consultants. Together, they explore the complex factors contributing to violent incidents, their impact on staff well-being, and innovative strategies for creating safer healthcare environments.

Listeners will learn about various forms of violence in healthcare, including microaggressions, verbal abuse, and physical confrontations. The discussion reveals a 47% rise in healthcare violence over the last five years and shares firsthand accounts from clinicians. It challenges misconceptions that violence is confined to psychiatric settings. The podcast also highlights Mayo Clinic's initiatives in violence prevention through community partnerships, reporting tools, and technology like passive weapons detection.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality

Focus on Staff Ergonomics: Preventing injuries, boosting productivity

Many healthcare jobs are physically demanding. Few things slow patient care and negatively impact productivity and financial performance than on-the-job injuries. Prevention is the key.

In the latest episode of Key in to Quality podcast entitled “Staff Ergonomics: Keeping care givers in ‘fighting form’,” guest Nick Smith, CPE, ergonomist, Staff Safety, Mayo Clinic, sheds light on how proper ergonomic practices can prevent injuries, boost productivity, and enhance the overall well-being of staff members. Smith, a former medical officer in the United States Navy, says keeping ranks healthy by implementing ergonomics can create a safer, more productive work environment. He offers valuable advice and practical resources for navigating the complexities of ergonomics.

The session is ideal for healthcare leaders, staff and occupational safety leaders and staff, ergonomics professionals, and employee wellness professionals.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality

In today’s high-pressure healthcare environment, the well-being of patients and staff is paramount. Yet, a growing concern is emerging within hospitals across the country—rude and violent behavior from patients and visitors that disrupts the quality of care and threatens the safety and morale of healthcare professionals.

In the latest Key In To Quality podcast entitled “Addressing Abusive Behaviors in Healthcare: A Deep Dive,” guest Richard Elias, M.B.B.S., M.D., consultant, Hospital Medicine, and vice chair, Complex Behavior Committee, Mayo Clinic, dives deep into this critical issue, shedding light on the toxic behaviors that are often dismissed or overlooked, and exploring the profound effects they have on healthcare providers.

In this episode, Dr. Elias along with the podcast hosts explore the troubling rise of abusive behaviors in healthcare settings by sharing showcasing real-life scenarios. By bringing these situations to life and discussing the issues, they aim to foster a deeper understanding of the human cost of such behaviors and spark a conversation about how they can be effectively addressed.

The session is ideal for healthcare leaders, providers/clinicians, security personnel, human resources team members, patient grievance and regulatory staff, and accreditation personnel.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality

In 1895, while experimenting with a cathode, scientist Wilhelm Conrad Renton, discovered X-rays, which opened a whole new world in medical imaging. For the first time, physicians could see inside the human body without dissection!

In the latest episode of Key in to Quality podcast entitled “Radiation Safety: Protecting patients and providers,” our guest, Glenn Sturchio, Ph.D., director, Health Physics, Mayo Clinic, delves into the fascinating evolution of radiation-based advancements, and the unanticipated injuries and challenges that followed. Dr. Sturchio also discusses Mayo Clinic’s practices and processes to ensure patient and staff safety when radiation is used in its clinics and hospitals. He also lends his perspectives on emerging technologies and how they are shaping the future of radiation safety.

The session is ideal for occupational and staff safety leaders and employees, and radiation safety providers and team members.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

Guests: Glenn Sturchio | https://www.linkedin.com/in/glennsturchio/

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Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality

The COVID pandemic presented numerous challenges, from managing virus spread and evolving treatment protocols to dealing with misinformation and supply shortages. These pressures—and those since including financial losses and shortage of care givers—have severely tested healthcare workers' resilience, impacting their ability to support their teams and patients effectively.

On the latest episode of the Key In To Quality podcast, guest, Lisa Hardesty, Ph.D., clinical health psychologist, Mayo Clinic Health System, shares her extensive expertise in stress, burnout, and resilience. Dr. Hardisty has developed various programs to help healthcare workers cope with burnout, which often manifests as absenteeism, cynicism, and reduced empathy. She highlights the importance of resources like employee assistance program and more that can help foster resilience and enhance staff engagement and satisfaction.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality