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Discover the secrets to mastering property management communication with insights from Matt Tandy of Formatic Property Management. Gain valuable knowledge about setting clear expectations and nurturing a culture that thrives on change, as Matt shares his journey of building successful companies across diverse regions like Southern California, Pennsylvania, Hawaii, and Mexico. With a high-performing portfolio of 450 doors and a dedicated team, you'll uncover how strategic growth, real-time communication, and a selective approach can transform property management success.

Get the inside scoop on Formatic’s innovative approach to task management and automation, where data-driven decision-making meets incremental improvement. Explore the complexities of automating processes in people-centric industries and the pivotal role of task management systems like ClickUp and Monday.com in ensuring operational stability. Through Matt's experiences, you'll understand the balance required between automation and the human touch, especially during critical situations, and the importance of adaptability in the ever-evolving property management landscape.

Navigate the nuances of business expansion with Matt’s insights into aligning universal practices with local market demands. Learn from the challenges of introducing new practices amid resistance and the perils of the "shiny object syndrome" in growth decisions. Matt’s vision for company growth stretches beyond business objectives, aiming to support medical research and social initiatives, all while maintaining a strong company culture. This episode promises to inspire with tales of ambition, persistence, and the power of industry relationships in overcoming obstacles.

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.