• Is Your Customer Service Managed by Personality, or Process? OMOQ #21

  • 2024/12/30
  • 再生時間： 1 分
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Is Your Customer Service Managed by Personality, or Process? OMOQ #21

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  • The Experience Economy begs companies to understand what customers want, need, and deserve. If we believe this, then why do so many companies operate without customer service protocols, or training?

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あらすじ・解説

The Experience Economy begs companies to understand what customers want, need, and deserve. If we believe this, then why do so many companies operate without customer service protocols, or training?

Support the show
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