In manufacturing, it’s easy to get stuck in the four walls of our organization. But when you look beyond your organization—and even beyond your industry—you can find the insights and lessons you need to transform your leadership, improve your culture, and show up for your team! In this episode, hear from outside the manufacturing industry with Dr. Renee Thompson!

Renee is the CEO & Founder of the Healthy Workforce Institute and works with healthcare organizations to cultivate a professional workforce by addressing bullying and incivility. Renee has authored several books and is one of only 30 nurses worldwide who have achieved the prestigious certified speaking professional designation. Through her work, Renee is on a mission to create a world where bullying and incivility are immediately rejected, and kindness, respect, and professionalism become the new norm. In this episode, she shares her strategic insights for cultivating a more inclusive and positive workplace.

4:14 – In the workplace, bullying and negative relationships can occur between coworkers, as well as between bosses and employees

5:34 – As a leader, it’s important to equip yourself with the skills needed to address bullying and incivility

7:57 – There are many psychological barriers that can lead to challenges or inaction when faced with problematic workplace behavior

9:30 – Scripting is a way to effectively handle difficult conversations

12:27 – Learn the difference between overt bullying and subtle, more convert bullying, and find the strategies for dealing with both types of behavior

16:40 – Even though all industries are different, strategies for addressing bullying and incivility can still be applied across different industries

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