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Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.

The Pin Drop Principle is a step-by-step master class for anyone wishing to become a more confident and credible communicator. Lewis and Mills believe all business professionals ought to deliver their message in such an engaging way that one could literally hear a pin drop when they speak. The secret to doing so comes from an unusual world: professional acting.

As the workforce ages and younger trainers and managers emerge, facilitation skills take on a new importance and, with the increased use of social networks, new facilitation skills are needed. Written by two facilitation gurus, this audiobook shows how to make any learning environment come alive. It outlines proven guidelines any trainer can use to unify groups, inspire creativity, and get audiences, teams, and colleagues to speak up, talk back, participate, and engage in meetings.

Going beyond just handling nerves and presenting PowerPoint slides, Develop Your Presentation Skills provides you with a practical toolkit for developing a belting presentation and improving your confidence along the way. It includes practical help with unpicking the original brief, understanding just what the audience wants, facing your performance demons and constructing compelling content that will keep your audience rapt with attention.

¿TE HAS PREGUNTADO CÓMO ES POSIBLE QUE ALGUNAS PERSONAS LOGREN SIEMPRE CONVENCER PARA ALCANZAR SUS OBJETIVOS? El éxito de tus conversaciones con compañeros de trabajo, tus amigos o tu pareja dependerá completamente de que sepas comunicarte de manera convincente. Juan Vizuete, uno de los mayores especialistas en comunicación de nuestro país, te descubre todo lo que debes saber para transmitir tus ideas de una forma persuasiva y conseguir lo que te propongas.

The ability to effectively communicate with data is no longer a luxury in today’s economy; it is a necessity. Transforming data into visual communication is only one part of the picture. It is equally important to engage your audience with a narrative—to tell a story with the numbers. Effective Data Storytelling will teach you the essential skills necessary to communicate your insights through persuasive and memorable data stories.

Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term win-win in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of power, time, and information to always reach a win-win negotiation.

Your team will change whether you like it or not. People will come and go. Your company might double in size or even be acquired. In this practical book, author Heidi Helfand shares techniques for reteaming effectively. Engineering leaders will learn how to catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos.

Give your hard work a voice and amplify your impact by communicating in a way that makes people want to listen and respond—storytelling with you will help you do it.

Do you get nervous before a presentation? Do you find yourself rambling and losing your point? In Winning the Room, award-winning creative and communications director, thought leader, and author Jonathan Pease (JP) uses road-tested techniques to take you on a fun, yet practical journey to becoming a fearless storyteller people buy from—emotionally and financially.

No one ever goes into an argument intending to lose. Indeed, it is no exaggeration to say that every single person on the face of the planet—every man, woman and child—has, at some moment or another, tried to win an argument. Because arguments are everywhere. Whether it is in the comments section on Facebook, or in the Houses of Parliament, or at the dinner table. We cannot escape the human urge, need, and—yes—desire to argue. But arguing itself tends to get a bad rap. It’s blamed for everything from political polarization to marital breakdown.

AVEC CE LIVRE AUDIO et ses nombreux exemples " en situation ", vous saurez quoi répondre en toutes circonstances.

Add some pizazz to the traditional panel discussion format with these tips and techniques. Drawn from her extensive experience as a nationally recognized speaker, master facilitator, and panel moderator, Kristin Arnold provides 123 different ways to transform a traditional panel discussion into the hit of your conference!

In this modern classic, Annette Simmons reminds us that the oldest tool of influence is also the most powerful. Fully revised and updated to account for new technology and social media, along with two new chapters on the role of stories in the development of civilization and how to adjust your story to your specific goal, Simmons showcases over 100 examples of effective storytelling drawn from the front lines of business and government, as well as myths, fables, and parables from around the world.

Some people think the workplace is no place for funny business. But the upside of humour for our careers is significant. A recent survey of more than 700 CEOs showed that 98 per cent prefer job candidates with a sense of humour and 84 per cent think that funny employees do better work. Psychologist Dr Jennifer Aaker and comedian Naomi Bagdonas' research has shown that humour makes us feel more competent and confident, strengthens relationships and boosts resilience during difficult times.

Most everyone has something they are passionate about. But without the ability to actually effect change...things just stay the same. In order to truly inspire change, we need to be able to effectively explain the problem, inspire people to join us, create a vision for the new reality, and then motivate people to take the actions that lead to the change. Inspiring change requires charisma - the ability to communicate a clear, visionary, and inspirational message that captivates and motivates an audience.

I studied over 200 of the best TED talks. I broke each TED talk down in terms of structure, message, and delivery. Here's what I discovered: After studying over 200 TED talks, the one commonality among all the great TED talks is that they contain stories. Discover the 23 storytelling secrets of the best TED talks! In this short, but powerful, guide you're going to learn how to use stories to make your presentations engaging and entertaining.

English is the third most widely spoken language in the world and it is gaining ground. People in every corner of the globe are enrolling in English schools and online classes. But why? The reasons are varied but simple. Globalization of businesses, tourism opportunities, and the world of entertainment are only a few of them. This book is specifically written for Asian students who wishes to reduce their accent and greatly improve their English fluency level.

What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our personal stories - and our professional success depends on it. This groundbreaking guide shows you how to tap into the timeless power of storytelling to transform your business.

Feeling stressed about your upcoming presentation? Whether you're nervous about how you'll organize your thoughts or how you'll articulate them on the big day, Presentations provides the quick guidelines and expert tips you need.