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No matter who you are or what you aim to achieve, power determines whether you succeed or fail. But while power dynamics permeate every interaction in the workplace, the concept is very poorly understood or managed in practice. Everyone has influence over some people and is under the influence of others, and must choose how to deal with these realities in daily interactions. This book offers a comprehensive and applied understanding of power in a professional scenario: where it comes from, how it moves, and what that means in practice for how professionals work together.

La vie est faite de négociation. Sans vouloir la perte de nos vis-à-vis, nous souhaitons tirer notre épingle du jeu. Ça n’est pas parce que nous aimons moins les autres. C’est juste que nous souhaitons voir reconnaître la valeur que nous apportons à la table des négociations. Ça n’est pas un jeu d’échec. C’est un jeu collaboratif. C’est ensemble que vous irez chercher les meilleurs résultats. Votre vis-à-vis n’est pas un adversaire. C’est un partenaire mais il n’en est peut-être pas encore conscient. Vous souhaitez négocier gagnant !

La comunicación persuasiva es una forma eficaz de influir en la mente y el comportamiento de los demás. La persuasión básicamente significa tratar de influir en la forma en la que alguien piensa o se comporta. Hay multitud de formas de persuadir a alguien para que haga algo. La publicidad, por ejemplo, es una forma de persuasión que apela a las emociones para que la gente compre. Es asociar un refresco con ser feliz. Es la forma que tiene la publicidad de decirte que si compras el refresco serás tan feliz como las personas del anuncio.

Wie Sie Ihr eigenes Verhalten dem Verhalten Ihrer Kunden anpassen. Auf welchen Ebenen Sie die Reaktion Ihrer Gesprächspartner beeinflussen können. Welche Fragen Sie dabei unterstützen, im Verkauf das bestmögliche Ergebnis zu erzielen. Worauf es ankommt, wenn Sie das Wissen um verschiedene Metaebenen in ihr Verkaufsgespräch einfließen lassen wollen.

Imagine you and another street cart vendor in Jamaica are both selling the same exact mango—same source, same price. What can you do to differentiate yourself? You don’t have to sound or dress a certain way; that’s the Hollywood image of the smooth-talking salesperson, not reality. Anyone can thrive in sales and distinguish themselves in a crowded marketplace—if they have a strong desire to succeed, a belief that they can, and an intentional strategy.

The Complete Strategy Collection, a compilation of ancient and historical philosophies, will increase your knowledge of strategy, conflict, and adversity throughout the ages, giving you valuable insight into the past while opening a window to the future. Although each of the works can be considered a manual or diagram for war or engaging in physical combat, the life skills embodied in each can be adapted to everyday life in modern society. Listen and learn how you, too, can take advantage of the strategies of war.

The ups and downs of negotiating can be challenging. Changes in the international scene—such as multi-cultural work teams and foreign outsourcing—place negotiating skills in high demand. Expert negotiator Herb Cohen views the world as a huge negotiating table, describing the art of compromise not as a competition but rather as the art of offering choices.

Master negotiator and New York Times bestselling author of You Can Negotiate Anything Herb Cohen says, "Negotiation is the game of life." With his signature humor and self-deprecating style, Cohen explains how to learn powerful yet subtle negotiating ploys to help in business, career, and even family relationships. With his extensive international negotiating experience and unique presentation style, Herb offers this essential guide to the art and practice of negotiation in the 21st century.

Negotiations may be complex; negotiating is not! Creating options and choosing which to pursue (and how to pursue them) is what distinguishes the skilled and effective negotiator from the less successful one. This book provides both the tools and the analytical framework to identify and pursue one’s options, achieve better results, and improve your negotiation skills.

Naciste siendo influyente, pero con los años aprendiste a reprimir ese talento, a ser obediente, a esperar tu turno, a no hacer ruido. Zoe Chance, profesora de la Universidad de Yale, te muestra cómo redescubrir ese superpoder y cómo convertirte en una persona a la que todos quieran decirle que sí. La influencia no funciona como crees, porque las personas no piensan como crees. Aléjate de las percepciones erróneas del pasado y entiende por qué tus estrategias actuales, de hecho, te están haciendo menos influyente.

Todos nós queremos ouvir um “sim”. Essa palavra tão pequena abre as portas para o mundo e nosso futuro. Os 21 breves capítulos deste livro descrevem atitudes testadas e comprovadas para aumentar as chances de que os outros comprem nossas ideias ou atendam nossos pedidos. Seus princípios e lições práticas podem ser usados para lidar com diversos desafios, como recuperar um relacionamento, negociar um aumento ou convencer um amigo. Apresentando ótimos conselhos, este pequeno livro traz grandes ensinamentos para quem deseja obter mais oportunidades na vida.

Real estate can be daunting. In fact, it can be downright confusing. However, you may shift your perspective into thinking that since real estate is not commonly understood, maybe there is a lot of opportunity to win. Once you do that, the entire game changes. As a man who is an advocate of the sports world, I associate real estate with sports quite a bit. It's all a game. And the one who plays it the best will win when it really matters. This book will be your playbook on how to turn real estate into a cash machine, into a W, into gold.

Geht es Ihnen auch oft so, dass Sie es zwar schaffen, mit Ihren Kunden einen Deal abzuschließen, aber am Ende dennoch das Gefühl haben, dass es für Sie schlecht gelaufen ist? Damit sind Sie leider nicht allein. Jedes Jahr lassen Verkaufsprofis Milliarden von Euros auf dem Tisch liegen, weil sie von versierten Käufern, die in der Kunst des Verhandelns geschult sind, ausgebootet werden. Mit Jeb Blounts Hörbuch landen Sie zukünftig nicht mehr auf der Verliererseite des Geschäfts.

The Art of War, first written by the great Sun Tzu over 2,500 years ago, has remained relevant throughout history to anyone in a leadership position; be it politics, human psychology, business, or even daily life situations, there is wisdom in Sun Tzu's teachings that is relevant to all. In this book, we will interpret his teachings as they relate to the 21st century business world, specifically the art of negotiation. You will learn that true wisdom is timeless, and that applying the time-tested tactics in this book can propel you to the next level of success.

Whether you're involved in a labor-management dispute or a landlord-tenant disagreement, considering a major purchase or overseeing a large commercial transaction, there are elements that are common to all negotiations. This book walks the listener through the world of negotiating in an easy-to-follow, step-by-step fashion, covering the macro and micro-process of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.

William Ury já ensinou milhares de indivíduos a se tornarem negociadores mais habilidosos. Ao longo dos anos, ele descobriu que o maior obstáculo a acordos bem-sucedidos e relacionamentos satisfatórios não é a outra parte, por mais difícil que a pessoa possa ser. Na verdade, o principal entrave somos nós mesmos - nossa tendência natural a reagir de uma forma que não atende nossos interesses. Mas esse obstáculo também pode se tornar nossa maior oportunidade.

This audiobook is for anyone who has to sell as part of their life or business. If you want a dramatic increase in your sales conversions - without being pushy, manipulative or 'hard sell' - this audiobook is for you. But be warned, what you are about to learn is likely to challenge everything you thought you knew about selling. You may find that some of what you read in these pages directly contradicts what you've been taught, and that's why this philosophy works! It's completely different to the conventional wisdom around sales.

Esse livro leva você para o mundo das negociações de alto risco e para dentro da mente de Chris Voss, que, em sua carreira no FBI, se tornou o principal negociador internacional em situações de sequestro. Um dos mais bem-sucedidos guias de negociação dos últimos tempos, ele ensina nove princípios contraintuitivos para se tornar mais persuasivo na vida pessoal e profissional. Tudo isso combinado a histórias reais e emocionantes da atuação de Voss no FBI.

Uma das mais importantes obras da área de negócios, Como chegar ao sim já ajudou milhões de pessoas a adotar uma forma mais inteligente, amistosa e eficaz de negociar. Baseado no trabalho do Projeto de Negociação de Harvard, ele oferece um método direto e prático para obter acordos que satisfaçam todas as partes envolvidas. As dicas e técnicas são acompanhadas de exemplos reais e podem ser aplicadas a qualquer situação, não importa se você estiver pedindo um aumento, lidando com problemas familiares, resolvendo questões de negócios ou buscando evitar uma guerra.

Negotiations are challenging and sometimes scary. You prepare and know what you want, but then things go terribly wrong. Your emotions get in the way. Sometimes you don’t even try, or lose your way and fail to achieve your objectives. This audiobook helps you get out of your own way, manage your emotions, and negotiate effectively.