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サマリー
あらすじ・解説
I had a customer experience experience today. I was the custdomer. It wasn't terrible service, or really even bad. But it could have been a lot better.
How I dealt with a situation where i could see the employee trying to help me was frustrated probably helped us both have a better day, and I'm guessing, probably the next customer he helped as well.
Your attitude affects there attitude.
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