• Would Customers Describe Your Company as Careful, or Careless? OMOQ #22

  • 2025/01/02
  • 再生時間: 1 分
  • ポッドキャスト

Would Customers Describe Your Company as Careful, or Careless? OMOQ #22

  • サマリー

  • The epicenter of the Experience Economy is how well we respect customer time. To be good stewards of customer time, we must be doctors of detail, and we need to put customer needs above our own. How do customers score your level of care?

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あらすじ・解説

The epicenter of the Experience Economy is how well we respect customer time. To be good stewards of customer time, we must be doctors of detail, and we need to put customer needs above our own. How do customers score your level of care?

Support the show

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