Welcome to another enlightening episode of the "Women of Community Banking" podcast! In this episode, host Anurag Mukherjee is joined by the remarkable Reva Rao, a trailblazer in the financial services industry with a rich career spanning over 25 years. Reva's journey is nothing short of inspiring, having transitioned from the bustling financial hubs of Australia to the dynamic markets of the United States.What You'll Learn:Reva's Unique Journey: Discover how Reva navigated her career across continents, from starting in Australia to making impactful contributions at major institutions like JP Morgan Chase and Wells Fargo, and eventually embracing the community-driven mission of credit unions.The Power of Continuous Learning: Reva shares her passion for staying ahead of industry trends and the importance of innovation in banking.Challenges in Leadership: Gain insights into the hurdles faced by women in leadership roles and the strategies Reva employed to overcome them.Lending 2.0: Explore the evolution of lending practices with the integration of technology, data analytics, and the critical role of fraud prevention.Future of Credit Unions: Understand the impact of macroeconomic conditions on the lending ecosystem and what the future holds for credit unions.Advice for Aspiring Leaders: Reva offers practical advice for women aiming to make their mark in the financial sector, emphasizing adaptability, networking, and having a clear vision.Chapters00:00 Introduction to Reva Rao and Her Journey02:56 The Evolution of Banking and Lending06:10 Transitioning from Traditional Banking to Credit Unions08:48 Challenges Faced as a Woman in Leadership12:00 Advice for Aspiring Women Leaders14:50 The Future of Lending: Trends and Innovations17:50 Impact of Macro Economic Conditions on Lending21:04 Looking Ahead: The Credit Union Ecosystem in 2025 & beyond

In this heartfelt episode of the Women of Community Banking podcast, host Anurag Mukherjee sits down with @KarenKoundourakis, Chief Retail Officer of Lake Michigan Credit Union ( @LMCU ) in Tampa, Florida. Karen shares her inspiring journey, from her early career in social work and community banking to finding her true calling in the credit union movement.Karen, a proud adoptive mother, opens up about her deep passion for helping children succeed and her personal experience adopting her daughter from Guatemala. She discusses how her personal mission aligns perfectly with the credit union's purpose of changing lives, emphasizing that true leadership lies in the small, daily moments of mentorship and empowerment.The conversation delves into the challenges Karen has faced as a woman leader, particularly in balancing competing priorities, and how she navigates these with grace and a focus on her core values. She shares her unique perspective on celebrating failures as opportunities for growth and building sustainable infrastructure for the future.Looking ahead, Karen discusses her vision for leveraging artificial intelligence and technology not to replace jobs, but to enhance human capacity within the financial industry, allowing team members to focus on building meaningful relationships and providing financial coaching. She outlines how leaders have a responsibility to prepare their workforce for the jobs of tomorrow.Finally, Karen offers an optimistic outlook on the credit union movement in 2025. Despite economic challenges, she emphasizes the unwavering commitment of credit unions to their members, highlighting the need for innovation and a "smart optimism" to continue changing lives regardless of external conditions. This episode is a must-listen for anyone interested in purpose-driven leadership, community impact, and the future of financial services.Chapters00:00 Introduction to Karen Koundourakis03:01 The Essence of Leadership05:57 Karen's Journey in Banking and Community Service09:04 Passion for Helping Kids11:54 Overcoming Challenges as a Woman Leader16:11 Role and Vision at LMCU19:01 Future Aspirations for Kids and Technology23:03 Optimism for the Credit Union Movement

n this insightful episode of the "Women of Community Banking" podcast, @AmeriCUMarketing Credit Union COO Alissa Sykes Tulloch shares her inspiring journey from teller to executive. With over two decades of experience, Alissa dives into her passion for community impact and the "people helping people" philosophy. She discusses leveraging data for personalized member experiences, navigating growth challenges, and exciting initiatives like mergers and new product development. Discover why Alissa is optimistic about the credit union industry's crucial role in supporting communities through economic shifts.Chapters00:00 Introduction to Alisa Sykes Tulloch02:05 The Impact of Community Banking04:45 Alisa's Career Journey08:59 The Role of Credit Unions in Financial Literacy11:45 Challenges in Talent Development14:45 Leveraging Data for Decision Making19:06 Exciting Developments at @AmeriCUMarketing Credit Union21:29 Outlook for 2025 and Beyond#AlissaSkyesTulloch#creditunions #marketing #lending #financialliteracy #womeninleadership #data #decisionmaking #newyork