Turning Frustration Into Flow: Best Practices To Streamline The Client Intake Process With K'Lee Terrazas
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Turning Frustration Into Flow: Best Practices To Streamline The Client Intake Process With K'Lee Terrazas
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This Episode features K'Lee Terrazas, the powerhouse behind Legal Lead Sharks and Intake EQ based in Oklahoma City and servicing clients nationwide. She works exclusively with law firms, helping them scale through smart, ROI-driven client acquisition systems.
With deep expertise in Google Ads and intake optimization, K'Lee knows exactly what it takes to turn a click into a signed case. She’s seen firsthand where firms are burning ad spend with little to show for it - and she’s here to share the strategies that actually move the needle.
In this Episode, we dive deep into the following topics:
- Client acquisition: ranking in Google Ads + Map Pack
- Data tracking: the KPIs personal injury firms must watch
- Intake EQ: solving the 28% unanswered GBP calls (plus who knows how many from their ads?!?)
- Intake: one of the biggest bottlenecks K'Lee has seen
- Operational scale: Jason’s, K'Lee's Husband, transition into their business, bringing his background in payroll/payroll services for law firms (e.g., shifting a lawyer from 11 pm payroll $10/hr tasks, to $1000/hr strategic growth from being a lawyer, not an HR manager)
For more information about K'Lee Terrazas and Legal Lead Sharks, visit the following sources:
Website: https://legalleadsharks.com/
LinkedIn: https://www.linkedin.com/in/k-lee-terrazas-9366b31b4/
YouTube: https://www.youtube.com/@LegalLeadSharksPodcast
Instagram: https://www.instagram.com/legalleadsharks?igsh=cmU1bnB6cm5jajly
For more about Moore Injury Funding, visit here:
Website: https://mooreinjuryfunding.com/
YouTube: https://www.youtube.com/@mooreinjuryfunding/podcasts
Instagram: https://www.instagram.com/mooreinjuryfunding/
LinkedIn: https://www.linkedin.com/in/moore-injury-funding-09290a265/
TikTok: https://www.tiktok.com/@mooreinjuryfunding
Facebook: https://www.facebook.com/mooreinjuryfunding
Pinterest: https://www.pinterest.com/MooreInjuryFunding/
X: https://twitter.com/FundingMoore
"It's Time For Moore Injury Funding" Podcast features some prominent figures in the world of Law, Medicine, and Legal Injury Funding.
https://open.spotify.com/show/6fcDL7bLTCsZEGxIkN6JHW