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Trekking Through Compliance

Trekking Through Compliance

著者: Thomas Fox
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In this podcast series Tom Fox explores compliance through the lens of Star Trek - The Original Series in a 79-episode offering, movies and contemporary television shows. Each podcast reviews the episode creative team, story synopsis and three key lessons learned on compliance, leadership and governance. If you love Star Trek, this is the podcast series for you. So, listen over the next 79 episodes, revisit one of television’s great achievements and learn how you can use Star Trek to improve your corporate compliance program, as well as yourself as a compliance professional. We are going to have some fun.2019 アート マネジメント マネジメント・リーダーシップ 経済学
エピソード
  • Episode 45 - Beyond the Arena: Compliance Hotlines, Speak-Up Culture, and Lessons from “The Gamesters of Triskelion”
    2025/07/16
    For compliance professionals, building a culture where employees feel empowered to speak up, whether as victims or as bystanders, is both an ethical imperative and a business necessity. Yet, fostering this environment goes far beyond simply installing a hotline or posting policies on the intranet. It requires trust, accessibility, and leadership that encourages all voices, especially those witnessing misconduct, not just those experiencing it firsthand. No episode of Star Trek: The Original Series illustrates the importance of courage, communication, and the role of bystanders quite like “The Gamesters of Triskelion.” It is an allegory that resonates in the modern workplace, where power imbalances, fear, and bystander inaction can allow harassment and misconduct to flourish in the shadows. But just as Kirk and his crew refuse to be mere pawns, so too must organizations encourage employees to break free from silence, whether as victims or witnesses, to create a truly ethical, accountable culture. Lesson 1: Accessibility and Trust—The Foundation of Any Hotline Program Illustrated By: Kirk’s first attempts to communicate with the Providers, demanding answers and voicing his protest against the system. Compliance Lesson: A hotline or internal reporting system is only as effective as its accessibility and the trust employees have in it. Lesson 2: Bystander Empowerment—Everyone Has a Role in Speaking Up Illustrated By: Uhura witnesses Chekov being attacked by another thrall and later supports Shahna when she faces abuse from the Providers. Compliance Lesson: A true speak-up culture extends beyond encouraging direct victims to report. It actively enlists bystanders, colleagues, supervisors, contractors, who observe misconduct or questionable behavior. Lesson 3: Remove Barriers to Reporting—Simplify and Normalize the Process Illustrated By: Kirk negotiates with the Providers, insisting on open communication, transparency, and fair treatment for himself and the others. Compliance Lesson: Internal reporting mechanisms should be straightforward and widely communicated. Complicated processes or unclear outcomes deter people from coming forward. Lesson 4: Leadership Sets the Tone—Champion Speak-Up Behavior at the Top Illustrated By: Kirk rallies Uhura, Chekov, and Shahna, modeling courage and vocal opposition even under surveillance. Compliance Lesson: Tone at the top matters. Leaders who demonstrate, support, and reward speaking up create an environment where others feel safe to do the same. Lesson 5: Close the Loop—Respond, Resolve, and Communicate Outcomes Illustrated By: After Kirk’s defiance and challenge, the Providers agree to his terms, ultimately restoring freedom and dignity to the captives. Compliance Lesson: Effective reporting systems require not only intake, but meaningful response. Employees must see that their concerns are taken seriously and addressed appropriately. Final ComplianceLog Reflections “The Gamesters of Triskelion” shows us that courage, solidarity, and voice can challenge even the most entrenched power structures. For compliance professionals, the episode is a vivid reminder that hotlines and policies are only the start. The real work is building an environment where every employee, victim or bystander, knows they have the right, the tools, and the support to speak up, and that their concerns will be heard and acted upon. Live long, prosper, and always encourage your crew to speak up. Resources Excruciatingly Detailed Plot Summary by Eric W. Weisstein MissionLogPodcast.com Memory Alpha Learn more about your ad choices. Visit megaphone.fm/adchoices
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    12 分
  • Episode 44-Furry Lessons: The Case for Humor in Compliance Training, from The Trouble with Tribbles
    2025/07/15
    If you ask any Star Trek fan to name a classic episode that brings a smile to their face, you’re likely to hear a chorus of “The Trouble with Tribbles!” The episode, famous for its furry creatures and lighthearted spirit, stands out not just as a fan favorite, but as a masterclass in the effective use of humor to deliver meaningful lessons, something all compliance professionals can learn from when it comes to training and engagement. Why does this matter for compliance? Too often, compliance training is seen as dry, mandatory, and even for the most well-intentioned teams, too often something to be “gotten through” rather than truly absorbed. Here are five key training lessons each tied to a classic scene that show why humor belongs in your compliance toolbox. Lesson 1: Humor Lowers Defenses—Use It to Open the Door to Learning Illustrated By: The first appearance of Tribbles in the Enterprise rec room, as Lieutenant Uhura and crew are charmed by the adorable creatures, leading to laughter and playful banter. Compliance Lesson: Start your training with humor, an anecdote, a funny compliance video, or a self-deprecating story about compliance “gone wrong.” Lesson 2: Humor Makes the Message Memorable—Embed It in Your Key Points Illustrated By: Kirk’s deadpan reaction as he opens a storage compartment, only to be buried under an avalanche of Tribbles. Compliance Lesson: Tie humor directly to your key training points. Lesson 3: Humor Builds Camaraderie—Make Compliance a Team Effort Illustrated By: The barroom brawl between Enterprise crew and Klingons, sparked by good-natured ribbing and escalating into comic chaos. Compliance Lesson: Use humor to create shared experiences during training; team quizzes, compliance-themed games, or humorous competitions. Lesson 4: Humor Allows for Safe Failure—Encourage Experimentation and Questions Illustrated By: Scotty sheepishly admitting to Captain Kirk that he started the fight with the Klingons, not to defend the Captain’s honor, but the Enterprise’s Compliance Lesson: Use humor to create an environment where mistakes are learning opportunities, not sources of shame. Lesson 5: Humor Reveals Hidden Risks—Spotting Problems Before They Multiply Illustrated By: Dr. McCoy’s revelation that Tribbles are born pregnant, and their exponential population growth threatens the Enterprise’s operations. Compliance Lesson: Inject humor into hypothetical scenarios that illustrate how minor compliance lapses can escalate—think of the “snowball effect” as the “Tribble effect.” Final ComplianceLog Reflections Too often, compliance training is a solemn, check-the-box affair. But “The Trouble with Tribbles” reminds us that humor is not the enemy of seriousness, it is an ally. Humor can make difficult topics approachable, encourage open conversation, and, ultimately, drive better learning outcomes. So, the next time you design a compliance training session, ask yourself: Where can I find the “Tribbles”? Where can I use humor to open minds, break down silos, and make the message stick? You’ll find that laughter much like Tribbles spreads quickly, multiplies engagement, and leaves your organization stronger (and perhaps a little furrier) than before. Resources Excruciatingly Detailed Plot Summary by Eric W. Weisstein MissionLogPodcast.com Memory Alpha Learn more about your ad choices. Visit megaphone.fm/adchoices
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    13 分
  • Episode 43 - In the Shadow of Doubt: Lessons from Star Trek’s “Wolf in the Fold”
    2025/07/14
    Every compliance professional, sooner or later, must confront the uncomfortable truth that sometimes the system gets it wrong. Whether due to circumstantial evidence, unconscious bias, or institutional inertia, there are moments when the innocent stand accused and the integrity of the investigative process itself is on trial. Star Trek: The Original Series’ “Wolf in the Fold” is a cautionary tale about just such a scenario, offering invaluable insights for anyone who cares about justice, fairness, and the reputation of their organization. Today, we explore the investigative and fairness lessons compliance professionals can glean from this classic Star Trek whodunit. Lesson 1: Presume Innocence—Don’t Rush to Judgment Illustrated By: After the first murder, all evidence seems to point to Scotty. Compliance Lesson: A foundational principle of any fair investigative process is the presumption of innocence. Lesson 2: Avoid Tunnel Vision—Expand the Investigative Lens Illustrated By: As more murders occur and Scotty continues to be in the wrong place at the wrong time, suspicion remains fixed on him. Compliance Lesson: True institutional fairness demands that compliance professionals look beyond the immediate and obvious, systematically considering alternative scenarios and other suspects. Lesson 3: Leverage Expertise and Technology—But Don’t Abdicate Human Judgment Illustrated By: Kirk and Spock seek help from Sybo, the Argelian empath, and use the Enterprise computer to analyze the evidence, eventually exposing the supernatural entity Redjac as the true culprit. Compliance Lesson: Technology should augment, not replace, the judgment of experienced investigators. Lesson 4: Champion Institutional Justice—Even When It’s Uncomfortable Illustrated By: Kirk insists that the process be fair and thorough, even at the risk of offending local sensibilities or extending the investigation.. Compliance Lesson: Institutional justice means doing what’s right, not just what’s easy or convenient. Lesson 5: Transparent Communication Restores Trust Illustrated By: Kirk explains the whole sequence of events to both the Argelian authorities and his crew, restoring Scotty’s reputation and demonstrating that the investigative process, however difficult, was ultimately fair and transparent. Compliance Lesson: Institutional fairness requires public restoration and clear communication about what happened, how the mistake was identified, and what steps will be taken to prevent recurrence. Final ComplianceLog Reflections “Wolf in the Fold” reminds us that even the most rigorous institutions are vulnerable to error, especially under stress, bias, or pressure. For compliance professionals, the episode is a touchstone for the values that must guide every investigation: presumption of innocence, investigative rigor, openness to alternative theories, balanced use of technology, commitment to institutional justice, and, above all, transparent communication. Resources: Excruciatingly Detailed Plot Summary by Eric W. Weisstein MissionLogPodcast.com Memory Alpha Learn more about your ad choices. Visit megaphone.fm/adchoices
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    12 分

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