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Ever wonder why some fast-growing companies hit a ceiling? The answer often lies in the transition from founder-led storytelling to scalable marketing systems. In this illuminating conversation with Kristen Brooks, Senior Director of Product Marketing at Octane, we unpack the critical challenges companies face when trying to scale beyond their founder's personal network and narrative.

Kristen reveals the painful truth many founders face: "The founder story is not one that everyone has the right to tell." This creates a fundamental obstacle when scaling sales teams who simply cannot authentically deliver the founder's personal journey. Drawing from her extensive experience at companies like Cisco, BrightSpot, and Bazaarvoice, Kristen shares practical frameworks for translating founder vision into repeatable go-to-market strategies.

We explore the stark differences between product-led growth and enterprise sales approaches, with fascinating insights into how messaging, channels, and customer interactions fundamentally change between these models. For PLG companies, the website becomes the primary sales channel, requiring different optimization strategies than enterprise selling with its complex buying committees.

The conversation turns to perhaps the most pressing marketing challenge today: how to effectively message AI features without sounding like everyone else. Kristen offers a refreshing perspective that cuts through the noise: "It can't be AI for AI's sake." She advocates for focusing on concrete benefits while simultaneously addressing privacy concerns that keep potential customers awake at night.

Whether you're a founder working to scale your company story, a marketer trying to implement effective systems, or a business leader navigating the PLG-to-enterprise spectrum, this episode delivers actionable frameworks you can implement immediately. Subscribe now to catch more conversations with the marketing leaders who are redefining how technology companies articulate their value in an increasingly crowded marketplace.

🎧 Tech Marketing Rewired is hosted by Kevin Kerner, founder of Mighty & True.

New episodes drop regularly with unfiltered conversations from the frontlines of B2B and tech marketing.

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