In this episode of 'Two Million and Beyond,' host Matt Willis from Wizard of Ads sits down with Casey Dillabaugh, owner of Dillabaugh's Flooring. Since taking over the family business in 2015, Casey has grown the company from $16 million to $65 million in annual revenue. Casey shares the secrets behind their success, emphasizing their deep commitment to loving their staff, customers, and community. Learn how their faith-led approach and leadership decisions have enabled them to rapidly grow in a competitive market, and hear a touching story about the significant impact they have on their employees' lives. Tune in for an inspiring conversation about growth, faith, and intentionality.
00:00 Introduction and Gratitude
00:39 Meet Casey Dillabaugh
01:19 The Role of EOS in Business Growth
02:24 Hiring the Right Integrator
07:01 Family Business Origins
10:26 Casey's Early Years in the Business
17:17 Transitioning Leadership
28:33 Customer-Centric Approach
33:31 Empowering Staff with Autonomy
34:48 Challenges in the Flooring Industry
35:23 Learning from Mistakes
37:18 Focusing on Leading Indicators
39:28 Using AI for Hiring
44:45 Balancing Introversion and Leadership
48:18 Caring for Staff and Community
58:10 Impact of Cooperatives and Future Plans
01:03:31 Community Impact and Philanthropy
01:06:49 Final Thoughts and Reflections
Who should we interview next?
Send nominations to WestCoast@WizardOfAds.com