In this episode, we will be discussing what it means to facilitate strategic dialogue to work on intractable problems. With me today is practitioner of strategic dialogic methods, Marco Valente.

Marco is currently a Consultant and member of the executive team at Cultivating Leadership. In this role, he is working primarily as a coach with both individuals and teams, and as a facilitator of executive teams to help them make meaning of their most pressing challenges. He uses a complexity-informed lens to tackle these challenges more effectively, and to create better team cohesion and social capital. He has also worked on multi-stakeholder dialogues with a diverse range of partners: from municipality planners across Europe, to LGBTI communities worldwide, to nanotechnology scientists at Harvard, and more. He describes his work as providing teams with formats to improve their capacity to make sense and skilfully act on complex challenges. His work is informed by complexity theories, a decade of experience in facilitation, and over five years as a university lecturer in “Leading for Sustainability”.

Marco also blogs through his LinkedIn page, and his writing can be found here: https://www.linkedin.com/pulse/future-uncertain-lets-embrace-its-promise-delight-marco-valente-yeede/

For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On this week’s Salience Podcast, we explore anthropology, sensemaking and complexity.

Our guest is Ellie Snowden. For those familiar with the Cynefin framework and its developer Dave Snowden, well Ellie is his daughter. Apart from an enormous requirement for personal resilience being Dave’s daughter, Ellie has developed her own deep competency in the field of anthro-complexity and sensemaking.

Ellie leads the Cynefin company's work on health and healthcare with her experience of supporting centre members in their use of SenseMaker® and surrounding methods.

In this episode, we talk about the importance of narratives in expanding our world view, and how surfacing multiple voices can help cultivate culture.

For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On this episode of the Salience Podcast, we turn our attention to the relationship between human factors, systems, and analysis of safety incidents and accidents. As you might imagine, a company with a name like Frontline Mind is intimately involved with frontline action. The agencies and people we specialize in work in fast-paced, complex, and at times high-risk environments. Inevitably, there are near misses, incidents and accidents.

How we best learn from these is not straightforward. In fact, when we work with agencies for the first time, we find that most after-action reviews or operational or cold debriefs have made matters worse. Partly, this is because there is an unrealistic focus on events that emerge and are only visible in hindsight. This is partly because there is a strong focus on errors and what went wrong. We can see and hear this bias in a deficit-based language where there is a focus on what went wrong. Now, I'm not a fan of an exclusive focus on what went well either. The danger of overdone positivity or staying in happy, clappy land is also unhelpful and is just as much of a concern as an obsession with what went wrong. So it's this use of language and the way we can direct attention that we are going to focus on today. And to help us unpack, how we can learn from near misses, incidents and accidents without falling into a judgmental binary of good and bad.

we are joined by Dr. Steven Shorrock from Eurocontrol, where he works to support aviation throughout Europe with human factors, applied psychology and systems thinking and practice. Steven is a chartered psychologist and human factor specialist. He is editor in-chief of Hindsight Magazine and adjunct associate professor at the University of the Sunshine Coast Center for Human Factors and Sociotechnical Systems.

For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614