Let’s be real — this industry is tough. In today’s podcast episode of The Restaurant Prosperity Formula, I dive deep into one of the most make-or-break elements of restaurant success: the guest experience. With fewer guests walking through the door and competition tighter than ever, delivering a memorable visit isn’t optional — it’s survival. Episode 125 is a masterclass in creating experiences so remarkable your guests can’t wait to come back. I explore what truly defines hospitality, why vague standards are your silent killer, and how lazy hiring — not “this generation” — is often the real problem. Whether you’re struggling to retain staff or haunted by bad Yelp reviews, this episode is your roadmap to turning things around.

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

👍 Book a Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Margin Edge: http://www.marginedge.com/dsp

Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com

In this episode 124 of “The Restaurant Prosperity Formula” podcast, I sit down with longtime friend, client and now colleague, David Militello. Militello is a restaurant owner in South Haven, Michigan, and one of the first five members I ever coached. Over the years, he’s evolved from a struggling operator to a master of restaurant systems and now serves as a member mentor in my group coaching program. In this episode, Militello shares his journey from burnout to balance, the lessons he’s learned about leadership, and why the shift from operator to owner is so critical. Listeners will hear what it really takes to implement systems, build empowered teams and stay disciplined even when the restaurant world pulls you in a thousand directions.

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

👍 Book a Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Margin Edge: http://www.marginedge.com/dsp

Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com

In this episode of The Restaurant Prosperity Formula podcast, I had the pleasure of interviewing Mark McShaffry, a seasoned restaurant owner with nearly 40 years of industry experience. After starting his career with Houston's, McShaffry eventually took the leap into independent ownership, opening The Backyard Grill in 2001. Since then, he’s grown to operate multiple concepts, including Creekwood Grill and Aero Crafters, all while becoming deeply rooted in his community.

In this conversation, McShaffry shares his journey from corporate manager to thriving multi-unit owner, the tough lessons he learned along the way, and why systems, leadership and continuous learning have been the keys to his long-term success. If you’re a restaurant owner who wants to grow, get your life back and achieve true prosperity, you won’t want to miss this inspiring episode.

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

👍 Book a Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Margin Edge: http://www.marginedge.com/dsp

Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com