This conversation is a deep dive into RDM controllers with Kevin Mullis, Technical Manager at Integral UK. We discuss key considerations for setting up and commissioning these controllers, including probe placement, transducer settings, and parameter adjustments. Whether you’re dealing with new installations or troubleshooting existing ones, Kevin has some super valuable insights to help refrigeration technicians ensure your systems run smoothly and efficiently.

In this episode, we discuss:

-RDM controllers overview

-Initial setup and probe placement

-Controller power-up and network connection

-Configuring and testing probes

-Advanced controller settings and troubleshooting

-Understanding valve parameters

-Superheat problems and solutions

-Minimum opening settings

-Manual reading importance

-MOP configuration

-Fan management settings

-Temperature alarms and probes

-Defrost settings and procedures

-Commissioning and troubleshooting

Helpful Links & Resources:

Episode 281. CO2 Experts: Troubleshooting CO2 Systems using RDM Controllers with Kevin Mullis

Episode 246. CO2 Experts: Startup and Commissioning with Kevin Mullis

Episode 227. Getting to Know Transcritical CO2 Supermarket Refrigeration Systems with Kevin Mullis

Kevin Mullis on LinkedIn

Website: Integral UK Ltd.

Join the Refrigeration Mentor Hub here

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses

In this conversation, we’re taking a behind-the-scenes look at tech support with Andrew Merritts from Pro Chiller. Andrew shares some awesome tips for technicians based on common tech support calls he receives on everything from checking glycol concentration, valve troubleshooting, and maintaining superheat and subcooling levels. We also discuss best practices for chiller operation and how to best communicate with and leverage remote support for better troubleshooting in the field.

In this episode, we cover:

-Technical support insights and processes

-Common technical support scenarios

-Glycol systems

-Advanced troubleshooting techniques

-Andrew’s most challenging support calls

-Tips for better technical support calls

-Chiller tech support tips

Helpful Links & Resources:

https://prochiller.com/

Episode 269. An Inside Look at Tech Support with Premnath Kangatharan of Danfoss

Episode 95. The Growth of Transcritical CO2 Chillers

Join the Refrigeration Mentor Hub here

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses

In this episode, we’re talking about the busy summer season for refrigeration technicians and the vital importance of properly training and preparing. The heat increases demand on refrigeration systems, leading to an uptick in service calls and often long workdays. Here we’ll share year-round training tips to reduce troubleshooting time and enhance efficiency on service calls, including preventive maintenance, common issues to check for, and strategies for reducing callback issues. Investing in training and knowing what to expect on service calls will greatly reduce your workload and make customers very happy.

In this episode, we discuss:

-Summer heat and increased workload

-Reducing service call time

-What to do in spring to prepare for summer

-Preventative maintenance tips

-Common summer refrigeration system issues

-Preacting under pressure

-Challenges and solutions in the supermarket industry

-Continuous learning and investing in training

-Preparing for the summer season

-Value of structured training

Helpful Links & Resources:

Episode 300. The Power of Training and Development in Refrigeration with Andrew Freeburg

Episode 228. Tips for Faster Service Calls & Better Time Management