In this episode of the Ranch and Table Podcast, host Lee Wells discusses strategies for improving service in the restaurant industry, specifically aimed at waitstaff. Wells shares a viral story about a 'do better' note left on a dining receipt and how the waiter embraced it as a challenge to improve performance, which led to increased tips and job satisfaction. The episode covers five key points: seeing customers as human beings, maintaining a positive attitude, fostering a team environment, paying attention to professional behavior, and treating others as one would like to be treated. Throughout the episode, Wells emphasizes that better service will result in better tips and overall job success. The podcast also highlights tips on how to deal with difficult situations and ways to enhance customer relationships.

In this episode of the Ranch and Table Podcast, hosted by Lee Wells, the key topic is about understanding the importance of maintaining consistent business hours to maximize profits and build customer trust. Lee reflects on the common issue of businesses unknowingly losing money when they close early or open late, emphasizing that fixed costs remain constant regardless of such decisions. Lee shares personal experiences and examples to demonstrate how being open during stated hours, even during slow or inclement weather days, can significantly contribute to building customer confidence and ensuring steady income. He urges business owners to seriously consider their operational hours and think through ways to avoid unintentional financial losses.

In this episode of the Ranch and Table Podcast, host Lee Wells updates listeners on recent events and activities. Lee shares success stories, including raising over $43,000 for the Caddo Spring Concert Series to support the local fire department and winning two awards at the Cowpokes Film Festival for his documentary. He explains challenges they faced in film festival submissions due to DEI (Diversity, Equity, and Inclusion) requirements and provides upcoming plans, including showing the documentary at the Texas State Capitol. Lee also mentions recent involvement in the Hunt County Fair and extends gratitude to listeners for their support.

Lee delves into the main topic of the podcast—"Salt," using it as a metaphor for personality and human interaction in business and relationships. He discusses the unique qualities of salt, its essential role in life, and parallels this with the importance of personality, interaction, and chemistry between individuals. Lee emphasizes that understanding and developing one's unique "salt" can significantly impact business success, leadership, and personal relationships. He shares personal anecdotes and encourages listeners to become more engaged and interesting in their interactions.

This episode focuses on the significant fundraising efforts for the Caddo Mills Volunteer Fire Department in Texas through a spring concert series. These concerts, featuring local artists and food trucks, aim to raise funds for essential EMS equipment, including equipping a secondary paramedic truck with a life pack machine, and a Lucas CPR device, which dramatically improves emergency response effectiveness. Lee emphasizes community involvement and the local contributions that make these events possible, encouraging listeners in the area to attend, support, and donate to the cause. He also provides updates on the food, entertainment, and specific dates for upcoming events, inviting everyone to participate and contribute to the betterment of the community.

Lee delves into the core philosophy of his business: avoiding a money-centric mindset. He emphasizes the importance of treating customers like family and prioritizing quality. Lee shares personal anecdotes to illustrate how cutting corners on quality can ultimately harm a business. He stresses the relevance of fair pricing and balancing cost with value. Finally, he reiterates the benefits of fostering genuine relationships with customers and maintaining high standards across all business aspects.

The primary topic of this episode is the challenges faced by the Caddo Mills Volunteer Fire Department. Lee explains the differences between volunteer and paid fire departments, the financial constraints, and the essential equipment needed. He highlights the need for community support and announces a charity event called the Caddo Spring Concert Series, aimed at raising funds for the fire department. The series will feature live bands, food trucks, silent auctions, and other activities, with all proceeds going towards purchasing crucial equipment like the LifePak 15.

Lee emphasizes the importance of community support in ensuring the fire department is well-equipped to handle emergencies. He also mentions an upcoming ballot item for creating an emergency district to provide consistent funding for the fire department. Wrapping up, Lee thanks the listeners, invites local businesses to sponsor the event, and encourages everyone to participate in the upcoming events.

In this episode of the Ranch and Table podcast, host Lee Wells shares insights about his documentary film 'We're Here,' which captures the recovery efforts of Texas Panhandle ranchers. Wells recounts a recent screening at Texas A&M University, where the film was well-received, offering a unique perspective on disaster recovery and policy development. The podcast delves into the frustrations of slow government assistance and bureaucratic hurdles, emphasizing the need for more efficient and effective aid programs for ranchers. Wells also discusses his upcoming plans to present the film at the Texas Capitol in Austin, hoping to inspire legislative changes. Additionally, the episode highlights the importance of community and grassroots efforts in providing timely help to those affected by disasters.