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In this episode of The Property Management Playbook, we explore the complexities of Section 91ZQ of the Residential Tenancies Act, which addresses the use of rental premises for illegal purposes. Andrew and Robert delve into the legal implications, the steps property managers should take when faced with these situations, and how to handle these notices to vacate effectively. With practical insights and real-world scenarios, this episode provides the knowledge you need to navigate these challenging circumstances while ensuring compliance and protecting your clients’ interests.

As the year comes to a close, we also take a moment to reflect on the highlights of 2024, celebrate the progress made in the property management industry, and share a glimpse of what’s ahead for Castellan Consulting in 2025. Whether you’re a seasoned property manager or just starting out, this episode is packed with valuable takeaways. Don’t miss it!

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In this episode, we dive into the latest rental reforms in Victoria and explore the transformative impact these changes are having on the property management landscape. From understanding new renter and residential rental provider rights to unpacking the role of Rental Dispute Resolution Victoria, this episode equips property managers with the insights needed to stay compliant and proactive.

Join Andrew Nguyen and Robert Gallo as they share practical tips for navigating complex disputes, addressing common challenges, and ensuring smooth outcomes for all parties involved. Whether you're a seasoned property manager or just starting out, this episode is packed with valuable knowledge to help you master these changes and continue delivering exceptional service in an evolving industry.

Don't miss this essential guide to Victoria's rental reform journey!

In this jam-packed episode of The Property Management Playbook, we tackle two pivotal legal issues shaping the property management landscape.

Part 1: Jafarpourasr v Tancevski
We delve into Daly AsJ's landmark judgment that extended the principles in Smith to all notices to vacate requiring reasons under the Residential Tenancies Act. The core question? How detailed must a notice to vacate be for a landlord to sufficiently inform a renter of the reasons for repossession?

Part 2: Pro-Rating Advertising Costs for Break Lease Fees
Switching gears, we explore the hot-button topic of whether advertising costs must be pro-rated when calculating break lease fees. Using recent Tribunal rulings, we discuss how Section 211A(3) of the Residential Tenancies Act impacts compensation claims and the practical implications for renters and rental providers alike.

🎧 Tune in now for expert analysis and actionable insights into these complex legal issues. This episode is a must-listen for property managers, agents, and anyone navigating the Residential Tenancies Act!

In this episode of The Property Management Playbook, we’re unpacking Section 344 of the Residential Tenancies Act—a lesser-known yet powerful tool for managing unapproved occupants in Victorian rental properties. Join us as we break down the essentials of Section 344, explain when and how it applies, and discuss practical scenarios to help you navigate challenging situations with confidence. Whether you’re dealing with unauthorised persons or just want to strengthen your knowledge of tenancy laws, this episode provides key insights every property manager should know. Don’t miss it!

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In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into the crucial topic of requesting written reasons at VCAT. Understanding why and how to request written reasons can be a game-changer for property managers, especially when it comes to appeals, future dispute resolutions, and clarifying VCAT’s decision-making process. Andrew and Robert break down the process, share practical tips for property managers on when it's most beneficial, and discuss the potential impact written reasons can have on your case outcomes. Tune in to make the most of your VCAT experiences and empower yourself with insights to advocate confidently for residential rental providers.

In the second episode of *The Property Management Playbook*, Andrew Nguyen and Robert Gallo dive into a landmark case that has shaped the landscape of tenancy law in Victoria—*Smith v Director of Housing*. This episode explores the facts and legal arguments surrounding the case, focusing on the implications for property managers and residential rental providers. Andrew and Robert break down the key takeaways, the court's rationale, and how this decision impacts day-to-day property management practices. They provide expert insights on navigating similar disputes and avoiding common pitfalls. Tune in to learn why *Smith v Director of Housing* is essential knowledge for anyone working in property management and what it means for the future of residential tenancy matters.

In this inaugural episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo discuss the journey behind the creation of Castellan Consulting and how it’s transforming property management consulting in Australia. They also dive into what makes a truly effective advocate at VCAT.

This episode is a must-listen for property managers and real estate professionals looking to sharpen their advocacy skills and excel in VCAT proceedings.