エピソード

  • How GenAI enables GoDaddy Customers - Laka Sriram (VP Generative AI, GoDaddy)
    2025/01/08

    In this week's podcast episode, we speak to Laka Sriram, VP of Generative AI at GoDaddy, discussing leveraging generative AI to streamline the business setup process for entrepreneurs. We explore Laka's background, the development process of GenAI, customer engagement strategies, the ethical considerations of AI, and the importance of fostering a culture of experimentation within product teams.

    Featured Links: Follow Laka on LinkedIn | GoDaddy | GoDaddy Airo

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    39 分
  • It's not you, it's them - frustrating things orgs do - Keji Adedeji (Product Leader and Coach)
    2025/01/01

    Curious about the illusions and realities of corporate culture? Join us as we chat with Keiji Adedeji, an experienced product leadership coach with deep insights into the world of product management. Keiji shares her fascinating journey from software tester to product manager, driven by a relentless curiosity and a knack for problem-solving. With over 18 years in tech and extensive experience in B2B sectors, including her recent work with the International Baccalaureate Organization, Keiji brings to light the humorous and perplexing behaviors of large companies and the illusion of control that often drives their decisions.

    In our conversation, we unpack the common pitfalls of adopting agile methodologies without truly grasping their essence, drawing from Keiji's firsthand experience with teams attempting to mirror Spotify's squad model. We highlight unusual practices, like the need to move physical cards, emphasizing the necessity of trust and focusing on outcomes rather than getting lost in the process. As our world shifts towards virtual and hybrid work environments, Keiji questions the relevance of traditional tools and underscores the importance of adaptable, outcome-driven work practices.

    We also explore the challenges that come with setting strategic goals and how organizations can sometimes lose sight of their brand and mission in pursuit of metrics and revenue. By discussing the value of clear boundaries and the dangers of excessive bureaucracy, we aim to equip listeners with strategies to empower teams and drive meaningful change. From setting effective guardrails to navigating organizational complexity, Keiji offers a wealth of knowledge on building a culture of experimentation and tackling inefficiencies to enhance productivity and engagement.

    Featured Links: Follow Keji on LinkedIn | Watch Keji's talk at #mtpcon 2023 | The Spotify Squad Model

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    38 分
  • Rerun: The product momentum gap – Dave Martin and Andrea Saez on The Product Experience
    2024/12/25

    Rerun: Many organisations and teams have faced the challenge of scaling a product. This week we invited Dave Martin and Andrea Saez, authors of "Product Momentum Gap", to share their wisdom and help bring together product strategy and provide customer value.

    Featured Links: Follow Andrea on LinkedIn and her website | Follow Dave on LinkedIn | Dave's page at Right To Left | Buy Andrea and Dave's book 'The Product Momentum Gap' | Dave's 'How to execute your product strategy' (using the Value Creation Plan) 10-Step Plan

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    45 分
  • How Yahoo creates a great experience for its users - Kameron Canbaz (Product Manager, Workflow and UX at Yahoo)
    2024/12/18

    In this week's episode, we speak with Kameron Canbaz, Product Manager at Yahoo, who shares collaboration strategies between product managers and engineers, highlighting the early involvement of engineers in the design process to preempt errors and align user goals. He provides practical tips for maintaining a user-centric mindset, urging regular communication with users and fostering a culture of empathy within product teams.

    Featured Links: Follow Kameron on LinkedIn | Yahoo | "What we learned at Pendomonium + #mtpcon Raleigh: Day 1" feature by Louron Pratt

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    31 分
  • AI ethics from ex-Whitehouse advisor - Kasia Chmielinski (Co-founder, The Data Nutrition Project)
    2024/12/11

    In this episode of the Product Experience Podcast, we speak with Kasia Chmielinski, co-founder of The Data Nutrition Project, who discusses their work on responsible AI, data quality, and the Data Nutrition Project. Kasia highlights the importance of balancing innovation with ethical considerations in product management, the challenges of working within large organizations like the UN, and the need for transparency in data usage.

    Featured Links: Follow Kasia on LinkedIn | The Data Nutrition Project | 'What we learned at Pendomonium and #mtpcon 2024 Raleigh: Day 2' feature by Louron Pratt

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    33 分
  • Building an Associate Product Manager program at Miro - Thor Mitchell (Product Executive-in-Residence, Balderton Capital)
    2024/12/04

    We welcome back Thor Mitchell, who shares his journey from being a CPO at CrowdCube to becoming a VP of Product at Miro, where he established an Associate Product Manager (APM) program. Thor discusses the importance of structured APM programs, the qualities to look for in candidates, and the benefits of bringing fresh talent into companies.

    Featured Links: Follow Thor on LinkedIn | Miro | Apply for one of Miro's graduate programs

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    38 分
  • How CX works with Product at Ikea - Hanneke Hoogewerf (Sr Strategic Experience Designer, IKEA)
    2024/11/27

    In this week's episode on The Product Experience podcast, we speak with Hanneke Hoogewerf, Sr Strategic Experience Designer, IKEA. Hanneke opens up about the emotional journey of project handovers and maintaining consistency across digital platforms. She discusses the challenges of translating IKEA's playful essence into the online realm and the importance of standardizing experiences for customer interaction.

    Featured Links: Follow Hanneke on LinkedIn | IKEA | IKEA Kreativ | 'Five things we learned at the Pendomonium + #mtpcon roadshow - Amsterdam 2024' feature by Louron Pratt

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    31 分
  • Connecting creators to fans at Spotify - Dariusz Dziuk (Product Lead, Music Expression, Spotify)
    2024/11/20

    In this episode, Dariusz Dziuk, product lead for music expression at Spotify, discusses his journey in product management, the balance between art and science in the field, and the innovative process behind creating dynamic cover art for artists. He shares insights on how to connect creators with fans, the importance of validating assumptions through real artist engagement, and the metrics used to measure success in a marketplace. Dariusz Dziuk emphasizes the need to listen to artists and adapt to their creative needs while exploring future directions for Spotify's artist tools.


    Featured Links: Follow Dariusz on LinkedIn | Dariusz's website | Spotify | '#mtpcon @ Pendomonium 2024 Encore' recap feature

    Our Hosts
    Lily Smith
    enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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    32 分