"It’s not about the tech, the plan, or the process. It’s about whether the people using it feel heard. That’s what sticks—or slides off the wall." – Vicky Higham

In this episode of the Pulse podcast, Vicky Hyam shares her unique journey into project management, highlighting her early influences from the building trade and her diverse career across various industries. She discusses the importance of user engagement in project success and the role of mentorship in personal growth and offers valuable advice for contractors navigating the job market. Vicky emphasises the need for a people-centric approach in change management, especially in an era increasingly influenced by technology and AI.

Key Takeaways

✨ Project management skills can stem from early life experiences.
✨ Engaging users from the start is crucial for project success.
✨ People, processes, and then technology should be the order of focus.
✨ Mentorship can significantly impact career development.
✨ User adoption is often overlooked in system implementations.
✨ AI should be viewed as a tool, not a replacement for human skills.
✨ Understanding different cultures enhances project management effectiveness.
✨ Contractors should leverage their networks for job opportunities.
✨ Flexibility in job roles can lead to better outcomes.
✨ Personal growth often comes from stepping outside of comfort zones.

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Until next time,
Mark and the team!