『The Great Digital Transformation』のカバーアート

The Great Digital Transformation

The Great Digital Transformation

著者： Gerard Szatvanyi
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 Digital technologies are reshaping companies and entire industries, but it requires organizations to disrupt the current state of affairs. Each week, join Gerard Szatvanyi, the groundbreaking co-founder of OSF Digital, as he speaks with today’s top thought leaders about what it takes to drive digital transformation. If you want to get inspired by tech, reimagine possibilities to think outside the box and reimagine your business, this is the podcast for you, The Great Digital Transformation with Gerard Szatvanyi, a production of Forbes Books.Copyright Forbes Books 経済学
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  • Workforce 4.0 : Sagi Eliyahu on AI’s Role in Bridging Enterprise Gaps and Human Expertise

    Workforce 4.0 : Sagi Eliyahu on AI’s Role in Bridging Enterprise Gaps and Human Expertise
    2025/05/28
    Gerry welcomes Sagi Eliyahu, co-founder and CEO of Tonkean, to explore the transformative power of AI in enterprise operations. Sagi delves into how Tonkean’s “agentic orchestration” platform streamlines complex back-office processes—from procurement to legal workflows—by integrating AI agents into existing systems without disrupting employee habits. Discover how Tonkean bridges the gap between legacy tools and cutting-edge AI, reducing approval times and achieving near-100% process adoption. The conversation dives into the evolution of AI over the past decade, the role of Large Language Models (LLMs) in shrinking the “imagination gap” for enterprises, and why coding skills remain critical even as AI reshapes workflows. Sagi shares real-world ROI examples, discusses common AI adoption pitfalls (like overpromising chatbots), and reveals a surprising use case: using AI to mentor junior employees for quality assurance. Whether you’re curious about the future of enterprise automation or how AI agents coexist with human teams, this episode offers actionable insights for leaders navigating the AI revolution.
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    44 分
  • Workforce 4.0: How AI is Reshaping the Future of Work and Business

    Workforce 4.0: How AI is Reshaping the Future of Work and Business
    2025/03/24
    We dive into the future of work with Gerard Szatvanyi, Chief AI Officer at OSF, and guests Sean Catlin, VP & GM Global Financial Services at OSF, andSimon Mulcahy, former CMO and Chief Innovation Officer at Salesforce. The episode explores the rapid evolution of AI and its transformative impact on the workforce, a concept they term Workforce 4.0. From the rise of AI agents in customer service to the potential for AI to revolutionize middle management, HR, and beyond, the discussion delves into how businesses must adapt to stay competitive in an AI-driven world. The panel also addresses the challenges of integrating AI across industries, the importance of leadership in navigating this shift, and the critical need for continuous learning to avoid being left behind. Whether you're a business leader, tech enthusiast, or simply curious about the future of work, this episode offers valuable insights into how AI is reshaping the workforce and what it means for the future of business and society.
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    28 分
  • E24 : Unleashing the Power of AI for Transformative Customer Experiences

    E24 : Unleashing the Power of AI for Transformative Customer Experiences
    2024/04/16
    The rise of artificial intelligence is ushering in a new era of possibilities for enhancing customer experiences across industries. In this episode, Gerry is joined by Christina Bieniek, the Deputy CEO at Deloitte Consulting, recognized as one of Consulting Magazine's Top 25 Consultants. Christina is a renowned strategist who sets the agenda for disruptive change through her collaborative approach and focus on integration, simplification, and speed. They discuss real-world examples of how companies are leveraging AI to deliver hyper-personalized experiences, streamline operations, and gain valuable insights into customer behavior and preferences. From intelligent chatbots and predictive analytics to voice assistants and recommendation engines, AI is revolutionizing how businesses engage with and understand their customers. However, realizing the full benefits of AI is not without its challenges. Gerard and Christina examine the importance of having a clear AI strategy aligned with business goals, cultivating AI expertise within the organization, and addressing issues around data quality, security, and ethical AI practices. This thought-provoking conversation provides a glimpse into the future of customer experience, where AI becomes an indispensable tool for delighting customers, driving innovation, and gaining a competitive edge in the digital age. Tune in for insights and actionable advice on embracing AI to transform your business from the inside out.
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    39 分

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