In this episode, we explore the foundations of employee compensation—both monetary and non-monetary—and its strategic role in attracting, retaining, and motivating talent. We unpack key theories like Equity Theory, Agency Theory, and Expectancy Theory, examining how they guide the design of fair and effective pay systems. The episode also covers practical aspects of compensation management, from wage determination to emerging trends and the global influences shaping reward strategies. Whether you're building a pay structure or analyzing what drives employee satisfaction, this episode connects compensation to broader organizational success.

This episode explores the shift from transactional marketing to relationship-driven strategies, focusing on how businesses build and sustain long-term value through Relationship Marketing (RM) and Customer Relationship Management (CRM). We break down core concepts like customer satisfaction, loyalty, and retention, and examine how CRM systems are implemented,covering technology, vendor selection, and staff training. The discussion also highlights the role of e-CRM in the digital age and the importance of managing both internal and external relationships, from employees to regulators. It’s a deep dive into the strategies that help organizations move beyond one-time transactions to meaningful, lasting connections.

In this episode, we examine how businesses develop and position products in the market through strategic product planning and pricing decisions. We explore core pricing strategies—such as skimming, penetration, and product-line pricing—alongside the key factors that influence them, including market demand, competition, and regulatory constraints. We also break down the components that make up a product—branding, packaging, labeling, and warranties—and trace the product life cycle from development to decline. Finally, we discuss the importance of distribution channels and the role of intermediaries in ensuring product accessibility across local and international markets.

In this episode, we explore the principles of organizational design and the dynamics that drive structural decisions. We examine key theories—from classical to contingency approaches—and break down various structural models like functional, matrix, divisional, and network designs. The discussion also covers the roles of leadership, HR, information systems, and internal marketing in shaping organizational architecture. Finally, we look at how effective design supports innovation and adaptability in fast-changing environments, making it a vital tool for strategic execution and long-term performance.

This episode explores the core themes of industrial relations within the Nigerian context. We examine the roles of trade unions, employer associations, and the state, alongside the principles of collective bargaining and labor negotiation. We also dive into the realities of workplace conflict—its types, causes, and resolution strategies—highlighting how conflict management intersects with effective industrial relations. Drawing from academic frameworks and real-world implications, this episode offers a grounded look at the forces shaping labor and organizational dynamics in Nigeria.

This episode offers a foundational look at the core principles and practices of management. We start by unpacking what management really means and the critical skills every manager needs—technical, conceptual, and interpersonal. We then explore how management differs from administration and how both interact in real-world settings. From understanding environmental factors that shape decisions to mastering problem-solving and communication, we break down the frameworks that guide effective management. Whether it’s leading teams or making strategic choices under pressure, this episode lays out the essentials of modern managerial practice.

In this episode, we break down the fundamentals of Industrial Marketing—also known as business-to-business (B2B) marketing. Unlike consumer marketing, industrial marketing involves complex buying processes, multiple decision-makers, and long-term relationships. We explore the unique dynamics of organizational buying behavior, personal selling, pricing strategies, and channel management. You’ll also learn how promotional tools like trade shows and advertising function differently in industrial contexts, and what it takes to market effectively to institutions and other businesses. Whether you're new to B2B or looking to deepen your understanding, this episode lays out the core principles and strategies that define the field.

In this episode, we explore the psychology behind purchasing decisions through the lens of consumer behavior. From motivation, perception, learning, and attitude formation to the influence of family, social class, and cultural values, we break down the internal and external factors that shape how consumers think and act. We also examine group dynamics, market segmentation, organizational buying behavior, and the full decision-making process—from problem recognition to post-purchase responses. Plus, we take a critical look at the "dark side" of consumption, including compulsive buying and consumer exploitation. Drawing from both Nigerian and global perspectives, this episode links theory with real-world marketing strategy.