The Convergence Effect: Where Banking Meets AI, Trust, and Culture
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The Convergence Effect: Where Banking Meets AI, Trust, and Culture
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The future of banking isn’t just digital—and it’s definitely not just launching the next neobank. In this episode, fintech leader Krista Griggs unpacks what real innovation means in banking, AI, payments, and compliance.
Krista has guided top banks, fintechs, and global technology teams through complex transformations.
👇 Timestamps
00:00 – Welcome & intro: Krista Griggs on shaping financial services
00:59 – Krista’s journey from internet banking pioneer to fintech leader
02:37 – Bridging legacy banks with digital-first innovation
04:27 – Balancing compliance realities with rapid tech adoption
07:14 – GenAI, agentic AI, and their most promising use cases in banking
12:00 – Payments landscape: stablecoins, DLT, and AI-powered purchasing
14:46 – The future of digital banking: what will drive it forward?
18:46 – How to balance innovation with regulation in practice
21:06 – Recognition as Top 100 Woman in FinTech: what it means
22:44 – Leading innovation culture across industries
24:32 – Advice for new fintech leaders entering the space
25:35 – Rebuilding banking on distributed trust: Krista’s vision
27:35 – Closing thoughts
Our guest:
Krista Griggs
Global Account Director, GFT Technologies
Thank you for listening!
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