In this episode, Tim welcomes Joe and Krantik, co-founders of Lumo, to explore how organisations can transition successfully into the AI era. Drawing on over 15 years of transformation expertise, they discuss the critical elements beyond the tech, why clarity of purpose, data readiness, architecture, operating models, and workforce enablement are vital to avoid “AI for the sake of AI.” Lumo's experience, spanning sectors like healthcare, retail, and media reveals the importance of strategic alignment, organisational readiness, and people-first design. They also touch on upcoming shifts including AI agents and the increasing clarity around governance and trust, which they believe will unlock broader adoption. With deep insights, humility, and practical advice, Joe and Krantik offer a grounded roadmap for companies navigating the complexities of real-world AI transformation.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Neil Coleman, Design Director at Nile, shares how his team helps organisations navigate AI transformation through a human-centred lens. With roots in UX and service design, Nile has spent nearly 20 years understanding how people interact with evolving technology, from the rise of smartphones to the adoption of AI. Neil explains how they now use data-driven methodologies to prioritise AI opportunities, while deeply considering employee and customer experiences. From wealth management to marketing compliance, Nile’s work ensures that AI doesn’t just speed things up, it enhances trust, usability, and purpose. Neil warns against focusing too much on tools like LLMs without defining clear outcomes and shares why trust, organisational culture, and human intuition remain critical for adoption. Looking ahead, he sees AI agents, organisational values, and employee orchestration of AI as key forces shaping the future. A powerful conversation for anyone building AI-native strategies responsibly.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Tom and Nadine from Passion Lab reveal how their AI R&D lab tackles unsolved and complex problems across sectors, from creative industries to structural engineering. They discuss helping businesses adopt AI through audits, data readiness assessments, and bespoke tool development. Nadine shares how Passion Lab uses AI to detect emerging music trends, improve semantic search, and enhance recommendation systems. They also explore why LLMs aren’t always the answer, the role of synthetic data, and the promise (and limitations) of agentic systems. With deep roots in applied machine learning, the team emphasises the importance of choosing the right tool for each task, not just defaulting to GenAI. They also highlight the increasing energy demands of large models and the need for ethical AI adoption. Finally, Tom and Nadine offer smart advice for businesses feeling overwhelmed: go beyond the buzzwords, invest in AI literacy, and build practical solutions that scale.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co