In this episode of The Background Screening Collective Podcast, we shift gears to explore how artificial intelligence is reshaping marketing strategies in the background screening industry. Our guest, John Lawrence of Arrowleaf, brings deep expertise at the intersection of AI, branding, and optimization. We unpack how AI tools are being used to streamline content creation, personalize outreach, and help small and mid-sized firms show up like industry leaders.

John shares practical, real-world examples of how screening companies can build AI into their marketing stack today. We also discuss what teams need to prioritize to stay competitive, from automation to analytics, and how to balance innovation with authenticity. Whether you are just starting to explore AI or looking to level up, this episode offers forward-thinking insights and tactical takeaways to help you grow smarter.

In this episode of The Background Screening Collective Podcast, we dive into the growing role of artificial intelligence in background screening operations. Joined by industry leaders who are actively testing and implementing AI tools, we unpack how automation is reshaping workflows - from data extraction and document review to error reduction and turnaround time. Our guest Wade Hudson share real-world use cases, lessons learned from early adoption, and what human oversight still matters most. We also explore the ethical considerations, compliance implications, and the skills operations teams will need to stay competitive in an AI-enhanced future. Whether you're curious, cautious, or already experimenting with AI, this episode offers actionable insights you won’t want to miss.

In this episode of The Background Screening Collective Podcast, we’re joined by compliance expert and PBSA board member, Melissa Foiles, who shares invaluable insights into the background screening industry. Melissa breaks down compliance from both micro and macro perspectives, explaining what “scope” really means, how smaller companies can stay ahead of regulatory changes, and much more. We also explore the differences in approach between Consumer Reporting Agencies (CRAs) and wholesalers, key federal changes coming in 2025, and how to maximize your experience at PBSA's Mid-Year Conference. Whether you're new to the field or a seasoned professional, this episode is one you won't want to miss