
Season 11, Episode 7: Data-Powered Belonging: Role of Legal Operations and People Analytics (with Flo Nicolas)
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What if data could create a stronger sense of belonging in the legal profession? In this episode, Flo Nicolas shows how people analytics and bold leadership can transform legal teams from the inside out.
Continuing our Legal Operations series, Flo joins Olga Mack to share her inspiring journey from traditional law practice to becoming a trailblazer for diversity, equity, and inclusion (DEI) in legal ops. With a mix of candor and strategic wisdom, Flo breaks down how data, risk-taking, and community-building can fuel real, lasting change.
In this episode, you’ll learn:
How people analytics can power smarter, more inclusive legal operations
Why risk tolerance matters in building a modern legal career
How setbacks and failures can become stepping stones to innovation
Strategies for using data to bridge the gap between business and legal functions
Why authentic networking is key to driving legal transformation
If you're passionate about building stronger, more inclusive legal teams—or curious about how data and human capital intersect—this episode offers actionable insights and inspiration for the future of legal leadership.