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Summary

In this episode of the Savour F&B podcast, Chef Matt addresses frequently asked questions about catering services, covering topics such as service charges, staffing needs, food tastings, payment policies, and more. He provides insights into the catering process, helping clients understand what to expect when planning their events.

Takeaways

Service charges cover planning and preparation time.
Staffing levels are crucial for a smooth event.
Food tastings provide a comprehensive experience.
Children's meals are priced affordably at $15.
Vendor meals ensure all event staff are fed.
Final guest counts are due two weeks prior to the event.
Catering licenses are necessary for alcohol service.
Menu customization is encouraged for dietary needs.
Dessert options include mini desserts and cake cutting services.
Clear communication about responsibilities is essential.

Chapters

00:00 Introduction to Catering FAQs
02:10 Understanding Service Charges
06:22 Staffing Needs for Events
08:49 Food Tastings Explained
10:43 Food Packages vs. A La Carte
12:35 Children's Meals and Vendor Meals
14:54 Moving Chairs and Event Logistics
19:52 Payment Policies and Tips
23:35 Refund and Cancellation Policies
28:31 Setup and Breakdown Times
30:44 Overtime Fees and Final Guest Counts
34:19 Catering Capacity and Experience
36:20 Catering Venues and Licenses
39:32 Custom Menus and Dietary Restrictions
42:39 Dessert Options and Cake Cutting
48:35 Linens, Glassware, and Rentals
53:08 Cleanup and Leftover Food Policies
58:01 Bartending Services and Alcohol Policies
01:03:13 Coffee and Tea Services
01:09:14 Staff Appearance and Professionalism
01:11:55 Conclusion and Future Engagements
01:13:25 New Chapter 2