I spoke with Rick Campbell, the Executive Chairman and CEO of @GROUP, and Matt Winlaw, the CEO and Managing Director of @ID, one of three divisions that includes @DOCS and @SOFT, within @GROUP. We discussed open-source intelligence, why OSINT has become vital to modern legal operations, the blind spots in traditional legal risk models, predictive behavioral AI use cases, and practical ways for legal teams to integrate AI and OSINT without overwhelming their workflows.

In this 41st episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed value-based billing, driving firmwide innovation, and cultivating a willingness to be engaged.

I was lucky to have many great conversations with industry leaders at the 2025 CLOC (Corporate Legal Operations Consortium) Global Institute, which I captured in this #ReinventingProfessionals #Mixtape 😀 Thanks to the following participants for sharing their insights: 🎙️ David Blazejewski (David Blaze), Chief Revenue Officer, TruthOrLie.ai 🎙️ Tim Brady, CEO, Colligo 🎙️ Laurie Ehrlich (she/her), Chief Legal Officer, Dioptra 🎙️ James Ferguson-Mahan, Enterprise Account Executive, DeepL 🎙️ Kathleen Hoffman, Account Executive, LegalMation 🎙️ Austin Holian, Director of Marketing and Partnerships, Clarra 🎙️ Sam Kidd, CEO, LawVu 🎙️ Bryan Kimes, Director of Legal Operations and Litigation Support, Philip Morris International 🎙️ Jessica King, Vice President of Legal Innovation and Strategic Partnerships, ContractPodAi 🎙️ Henal Patel, CEO, DocJuris 🎙️ Charles Post, Executive Vice President, Cimplifi 🎙️ Tim Prowitt, Head of Sales, PromptArmor 🎙️ Mark Redmayne, Senior Director of Legal Services, TCDI 🎙️ Shaunak Turaga, CEO, Docsum

I spoke with Hilary Bowman, a healthcare attorney, who is the Founder of Querious, an application that facilitates virtual lawyer-client conversations using generative AI. We discussed how artificial intelligence can help legal professionals optimize client conversations, the value of real-time legal insights, and how the attorney-client relationship is evolving.

I spoke with Ruchie Chadha, the President of Smokeball US, an AI-powered legal practice management software platform that helps small law firms stay organized, productive, and profitable. We discussed the importance of trust accounting, empowering lawyers by partnering with state bar associations, and leveraging technology to reshape the competitive landscape for solo practitioners and small firms.

I spoke with Matthew Rasmussen, the CEO, and Ryan Frye, the Chief Innovation Officer, at ModeOne, a targeted remote smartphone data collection provider. We discussed the risks involved in extracting company data from personal devices, the biggest misconceptions about mobile data collection, and how organizations can ensure their mobile data collection processes align with evolving privacy laws and regulatory requirements.

I spoke with Ted DeBettencourt, a Co-Founder of Juvo Leads, a company that provides human-powered chat services. We discussed the benefits of human-powered chat for law firms, use cases where prospective clients prefer technology to human interaction, and the mistakes professional services firms make when deploying human-powered chat.

I spoke with Uwais Iqbal, the Founder of Simplexico, a UK-based AI consulting firm helping legal teams with AI adoption. We discussed the most common use cases for generative AI, how legal professionals can maximize their use of generative AI, whether law firms should build or buy generative AI applications, and how the use of AI in law firms is evolving.