What happens when a key person on your team tells you they’re leaving—and you're the one who has to figure out what comes next?

In this episode of the Racquet Fuel Podcast, Kim Bastable and Simon Gale explore the emotional and operational challenges that come with losing top talent. Simon shares his real-time experience managing the departure of a trusted team leader and walks through the decisions, reflections, and strategies he's using to guide his team through a critical transition.

From the first gut reaction to the long game of hiring right, this episode is a behind-the-scenes look at how strong leaders respond to sudden change—with clarity, care, and a willingness to reimagine what the team needs next.

By the end of this episode, you’ll learn:

✅ How to navigate the emotional weight of losing key personnel
✅ Why clear communication with staff is essential during transitions
✅ The importance of re-evaluating job roles instead of copy-pasting old ones
✅ How external perspectives and internal feedback shape a better hiring process
✅ Why rushing the hire can hurt more than waiting
✅ How delegation, collaboration, and culture protect teams during leadership gaps
✅ How change becomes a chance to reflect, grow, and build something better

Whether you’re facing this challenge now or preparing for it in the future, this episode is a practical and honest look at leadership in action.

🎧 Listen now and learn how to manage change without losing momentum - AND for a $40 off code for the NEW Personal Branding for Racquet Sports Professionals Course!

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!

What does it take to thrive as a young professional in the racquet sports industry, and how can today’s leaders support that journey?

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with Kyle Pipkin, a recent graduate of Hope College’s Racquet Sports Management program, to explore the early-career experiences shaping the future of tennis leadership. From internships and on-court grind to conferences and career crossroads, Kyle offers a refreshingly honest perspective on what young coaches face as they enter the industry... and what they need to stay in it.

He shares his personal path from a public tennis center in Texas to becoming assistant director of the RSM program at Hope College, and challenges the industry to look beyond hourly tasks and toward long-term development, mentorship, and meaning.

By the end of this episode, you’ll learn:

✅ Why the right mentor (or the lack of one) can launch or derail a young coach’s entire career trajectory
✅ The real tension between generations in tennis... and what no one’s saying out loud
✅ Why showing up, shaking hands, and being seen matters more to young pros than another bullet-pointed presentation
✅ How to turn “just the new guy” into someone who feels like they belong and have a future
✅ The one thing that keeps Kyle up at night as he steps into leadership: what if they leave because of me?

Whether you’re a seasoned director, a young pro just starting out, or someone looking to strengthen team culture, this episode is a must-listen. Kyle’s insights challenge us to be more curious, more intentional, and more invested in developing the next generation of leaders in racquet sports.

Connect with KYLE PIPKIN on LinkedIn
HOPE College Professional Racquet Sports Management

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!

What does it take to land your first Director of Racquet Sports job - and lead with confidence once you do?

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with Michael Pereira, who shares his honest, inspiring journey from teaching pro to facility leader.

Michael walks us through the hard truths of chasing your first director role - from 23 job rejections to launching his own business managing a city tennis center. Along the way, he shares how earning his Director of Racquet Sports Certificate and Master’s in Sport Management from the University of Florida prepared him not only to get the job, but to succeed in it.

Now nearly a year into leading Querbes Tennis Center in Shreveport, LA, Michael reflects on the challenges of managing people, building systems, and learning that leadership isn’t about getting off the court - it’s about stepping up in new ways.

By the end of this episode, you’ll learn:

✅ Why getting hired as a first-time director is harder - and more rewarding - than it looks
✅ What it means to lead a team, not just run a program
✅ How Michael used mentorship, networking, and education to break into leadership
✅ Why your resume gets you in the door- but relationships close the deal
✅ The key mindset shifts from coaching players to managing staff
✅ Why directors need systems, not just vision - and how Michael built his from the ground up
✅ What leadership really looks like when you’re working 60–70 hours a week and still excited to show up

Whether you're an aspiring director, a hiring manager, or someone in the middle of the transition from court to office, this episode is a must-listen.

Listen now and hear how one coach turned “no” into “now,” and is building something he’s proud of: one system, one hire, and one clay court at a time.

Connect with Michael Pereira on LinkedIn
Connect with Kim Bastable on LinkedIn
Connect with Simon Gale on LinkedIn

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!

What does it take to leave a successful career in club leadership and launch into consulting? In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with longtime industry leader Ajay Pant to explore his recent transition into the world of racquet sports consulting.

Ajay shares what prompted the shift, how his consulting practice works, and what clubs should know before bringing in a consultant. From system gaps and professional development needs to the future of industry leadership, Ajay offers an honest and practical look at what it takes to support long-term success in racquet sports.

By the end of this episode, you'll learn:

• Why leaving a high-level leadership role to become a consultant provided perspective on what clubs truly need to grow
• What consultants actually do behind the scenes
• The hidden gaps holding clubs back and how addressing them can unlock major growth
• The most overlooked (and most powerful) tools in leadership today
• How consulting compensation is evolving
• Why leadership is more than a title... it’s a sacred responsibility

Whether you’re a club owner, director, or aspiring leader, this episode will give you a behind-the-scenes look at the consulting side of the industry - and how to create stronger, more sustainable businesses.

Connect with Ajay Pant on LinkedIn and for consulting opportunities on his website!

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!

How does someone go from directing films in Hollywood to directing racquet sports at a country club? In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with Bryan Fox, Director of Racquet Sports at Lakeshore Country Club, to explore his fascinating journey from the entertainment industry to the world of tennis.

Bryan shares what pulled him away from Hollywood and into racquet sports, how his background in storytelling and performance fuels his creativity as a director, and why human connection is at the core of everything he does. With insights on career reinvention, creative programming, and staying relevant in a rapidly evolving industry, this episode is an inspiring listen for anyone building a meaningful career in racquet sports.

By the end of this episode, you'll learn:

✅ Why Bryan left a successful Hollywood career to pursue deeper fulfillment in tennis
✅ How creativity and storytelling can enhance member engagement and programming
✅ Why human connection (not technique) is the foundation of great coaching and leadership
✅ How to embrace innovation with new sports like Padel and Pickleball
✅ What it means to build a long-term, sustainable career in racquet sports
✅ Why taking risks and learning from failure is essential for personal and professional growth
✅ The importance of building community on your team, with your players, and in your club
✅ How creative events like “Pops & Paddle” and junior “World Tour” camps create lasting impact

Whether you're a coach, aspiring director, or longtime leader, this episode will remind you that your background is an asset, and that fulfillment often comes from going back to what you loved in the first place.

Listen now to hear how Bryan Fox brought a Hollywood mindset to racquet sports... and why he’s never looked back.

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!

What does it take to preserve and grow tennis facilities in today’s ever-changing landscape? In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with Mary Buschmann, Executive Director of USTA Missouri Valley, to explore the challenges and opportunities of managing public tennis facilities, engaging local communities, and ensuring long-term success.

Mary shares the fascinating story behind the Plaza Tennis Center, a 100-year-old facility established and operated by the KC Parks and Recreation Department in Kansas City, MO. IN 2024, USTA Missouri Valley developed a partnership with the KC Parks to revitalize the facilities, breathing new life and utilization. From navigating parks department partnerships to rethinking how success is measured, this conversation is a must-listen for anyone involved in tennis leadership.

By the end of this episode, you'll learn:

✅ Why community engagement is the key to a thriving tennis facility
✅ How USTA Missouri Valley stepped in to save the Plaza Tennis Center
✅ The importance of measuring success by court utilization, not just profit
✅ The biggest leadership lessons from Mary’s 20-year career in tennis
✅ Why creative programming (like day camps, corporate play, and red-ball tennis ) is essential for growth
✅ The challenge of finding and developing talent in the racquet sports industry
✅ Why strong partnerships with parks departments make or break public facilities
✅ How USTA’s commitment to infrastructure improvements is shaping the future of tennis

Listen now to gain valuable insights on leadership, community impact, and the evolving role of tennis facilities!

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!

Artificial Intelligence isn’t the future - it’s already here, shaping the way we work, coach, and lead. But how is AI impacting the racquet sports industry, and what does that mean for coaches, directors, and business leaders?

In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale dive into the rapid evolution of AI, discussing how it’s already transforming their workflows and what’s coming next. From coaching tools to club management efficiencies, they explore both the opportunities and ethical considerations AI brings to the industry.

By the end of this episode, you'll learn:

✅ Why AI has been part of our lives longer than we realize (and how it’s expanding)
✅ How tools like ChatGPT and AI-powered video analysis are revolutionizing education and coaching
✅ The biggest time-saving applications for AI in club leadership and operations
✅ Why prompting skills are essential for getting the best AI-generated results
✅ How AI can enhance performance analysis, lesson planning, and customer experience
✅ The ethical considerations around AI-generated content and how to use it responsibly
✅ Why adapting to AI isn’t optional - it’s a necessity for future success

Want to stay ahead of the curve? If you’re a coach, director, or industry leader looking to understand AI’s impact, this episode is packed with insights on how to integrate AI into your daily operations... without losing the human touch.

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!

What does it take to own and operate a thriving racquet club in today’s market? In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale sit down with Elliott McDermed, co-owner of Overland Park Racquet Club, to dive deep into the journey from teaching pro to club owner.

Elliott shares the realities of club ownership - what he and his business partner Eric Rand expected, what surprised them, and how they’ve evolved their roles over the last decade. From revitalizing an aging facility to navigating staffing, financial challenges, and industry trends, this conversation is a must-listen for any aspiring club owner or racquets professional looking to take the next step in their career.

By the end of this episode, you'll learn:

✅ What it takes to transition from coaching or managing programs to full-scale club ownership—and why passion, not just profit, drives long-term success
✅ The behind-the-scenes realities of club ownership, including financial surprises, leadership dynamics, and the challenge of balancing work-life commitments
✅ Proven strategies for retaining top coaching talent in an industry where turnover is high, and why a strong staff culture matters
✅ How successful club owners approach renovations, facility upgrades, and program shifts to create a modern, financially sustainable business
✅ Why racquet sports are evolving beyond traditional tennis, and how clubs are integrating emerging sports like Padel and Pickleball
✅ The biggest lessons learned from experienced club owners—including why hard work, trust, and adaptability are essential for success

Thinking about club ownership? Elliott offers valuable advice for those considering the leap. If you’re on the path to leading a club, this episode provides real insights from an owner who's lived it.

Looking to become a more confident, competent, and clear business leader with a lifelong career in the industry? Become a Certified Director of Racquet Sports. Visit our website to learn more!