If you think enrichment is just about tossing a few toys into the play area, think again. In this episode, Fern sits down with Kim Buchanan of Fetch Dog Resort to dig into the creative and wildly effective world of sense-based enrichment. Kim shares how she transformed her traditional daycare setup into a fully immersive experience that’s as rewarding for the dogs as it is for her staff—and yes, it’s been a game-changer for her bottom line too. From themed sensory rooms to pricing strategies that actually work, she’s reinventing the daycare model in the coolest ways.

You’ll hear how Fetch Dog Resort went from "just another daycare" to a place dogs literally line up to get into. Kim breaks down exactly how she built this program, got staff and clients on board, and turned enrichment into a major revenue stream. Whether you’re just curious or ready to overhaul your entire business, this episode is packed with inspiration and real-world takeaways. Trust us—you’ll want to hear what these dogs are doing every morning before daycare even starts.

In this episode of the Overdog Podcast, we're diving into one of the most frustrating challenges pet care businesses face—keeping up with client vet records. If you're tired of chasing down vaccination updates and wrestling with outdated systems, you're not alone. But what if there was a seamless, automated way to handle it all? That’s exactly what today’s guest, David Servodidio from VetVerifi, is offering. He shares the behind-the-scenes journey of creating a powerful tech solution that could totally transform how your business manages compliance and communication with vet clinics.

From real-time vaccine verifications to integrating effortlessly with your current CRM, this system doesn’t just simplify things—it could completely remove a major bottleneck in your customer onboarding process. Whether you're running a high-volume pet resort or a small grooming salon, David breaks down how this works, why it matters, and how it's already making life easier for pet business owners across the country.

Feeling overwhelmed in your pet business and wondering how to keep up with all the tech talk flying around? You're not alone. In this episode, Fern pulls back the curtain on one of the biggest shifts hitting the business world today—AI—and what it actually means for dog daycare and boarding businesses like yours. From the messy reality of running a small business to the excitement (and hesitation) around new tools, this is a real-deal conversation about how to stop fearing the future and start using it to your advantage.

Fern shares practical, tested ways AI can lighten your load—from smarter customer interactions to easier marketing—and even gives a sneak peek at some brand-new tools he's cooking up behind the scenes. This isn’t about replacing people; it’s about freeing you up to do the things that actually grow your business. Whether you’re curious, skeptical, or already dabbling with AI, this episode is packed with perspective and actionable ideas to help you stay ahead of the pack.

In this episode of the Overdog Podcast, it’s all about answering your biggest questions. Fern not only dishes out valuable advice for dog daycare and boarding business owners, but also brings on a special guest you probably already know—Kasey Jervis, Overdog’s behind-the-scenes powerhouse. If you’re wondering how to attract more customers, where your marketing dollars should go, or why your Facebook ads are flopping, you’ll want to soak in every minute of this one.

Kasey brings her firsthand experience of owning a boutique dog daycare into the conversation, and together, she and Fern tackle the real-world challenges business owners are facing right now. They get into everything from boosting slow daycare days to getting more reviews and word-of-mouth buzz. Whether you’re just starting out or trying to scale, this episode is packed with insights you didn’t even know you needed.

The pet care industry is evolving fast, and staying ahead means being open to change. In this episode, we sit down with Michelle Sarwas from Bark Avenue Day Camp to talk about how she’s pivoted her business over the years—constantly innovating, adapting, and pushing the industry forward.

From transitioning to an enrichment-based daycare model to introducing solo play options and a scent room designed for canine mental stimulation, Michelle shares the strategies that have helped her business thrive, even in tough times.

If you’ve been wondering how to stand out in a competitive market, get clients excited about enrichment daycare, or turn challenges into opportunities, this is the episode for you. Michelle’s approach proves that embracing change isn’t just necessary—it’s the key to long-term success. Tune in and get inspired!

Running a pet care business is stressful—there’s no way around it. But what if you could change the way you experience stress instead of letting it wear you down? In this special episode, Fern sits down with someone who knows a thing or two about handling high-pressure situations—his dad, Dr. Fernando Camacho Sr. As an oncologist for over 40 years, he faced some of the toughest emotional and mental challenges imaginable, yet he remains one of the most positive people I know. How does he do it? And more importantly, how can you apply those same lessons to your business and daily life?

We talk about the power of mindset, the importance of self-care, and practical ways to prevent stress from taking over. Plus, we dive into meditation, mindfulness, and the habits that can help you stay grounded—even when everything feels overwhelming. If you’ve ever struggled with burnout or felt like stress was running the show, this episode is a must-listen.

If you don’t have a crystal-clear vision of where you want your business and life to be in the next few years, how do you expect to get there? In this episode, we’re diving into the concept of a vivid vision—a powerful tool that helps you define your future in detail so you can take the right daily actions to make it a reality. If you’ve ever felt stuck, unsure of what’s next, or caught up in the day-to-day grind, this is exactly what you need to get back on track.

You’ll learn how to craft a vivid vision that outlines your business goals, financial targets, team structure, and even personal aspirations. Plus, I’ll share how this process has transformed my own business and given my team a shared mission to work toward. It’s time to stop saying “one day” and start making today day one of building the future you actually want. Let’s get into it!

Raising prices—it’s one of the most dreaded tasks for pet business owners, but it’s also one of the most necessary. How do you do it without scaring off customers? How much is too much? And what’s the best way to communicate the change so clients actually understand the value behind it? In this episode, we’re tackling all of it.

You’ll learn the right and wrong ways to raise prices, how to handle customer pushback, and why pricing strategically is key to keeping your business strong and sustainable. If the thought of a price increase makes you nervous, this is the episode that will change your mindset and give you the confidence to do it right.