In this engaging podcast episode, Chris Heffernan shares his entrepreneurial journey from a cheesesteak lover to the founder of a successful delivery service. He discusses the challenges of starting a business, the importance of taking action, and how he navigated competition from larger companies. Chris emphasizes the significance of partnerships, transparency, and a strong company culture in scaling his business. He also highlights the role of technology in managing operations and training, while sharing insights on future growth and adaptation in a rapidly changing market.

Special Guest: Chris Heffernan is the Founder and CEO of dlivrd, a last-mile delivery platform operating across the U.S. and Canada. With a background in the gig economy and a passion for restaurant tech, Chris has scaled dlivrd by blending AI innovation with human-first leadership. His mission? To empower restaurant operators and independent drivers through transparency, efficiency, and community-driven service.

Chapters: 00:00: The Cheesesteak Inspiration 02:51: From Idea to Action 05:59: Navigating Competition 08:56: Scaling Through Partnerships 11:58: Building a Transparent Culture 15:01: Training and Growth Strategies 17:58: Future Vision and Adaptation

CHRIS'S INFO: Website: https://dlivrd.io/ LinkedIn: https://www.linkedin.com/in/theheff/ Instagram: https://www.instagram.com/theheff215/ Link Tree: https://linktr.ee/theheff215

PODCAST INFO: Website: https://FutureFactory.live Spotify: https://open.spotify.com/show/0SsZRdrvWTUs1QY6Zu1sU6 Apple Podcasts: https://podcasts.apple.com/us/podcast/future-factory/id1659895549 Amazon Music: https://music.amazon.com/podcasts/207e04aa-11a1-4b28-964a-148608422a49/future-factory FUTURE FACTORY SOCIAL: Instagram: https://www.instagram.com/futurefactorypodcast/ Twitter: https://twitter.com/FutureFactoryFF Facebook: https://www.facebook.com/futurefactorypodcast LinkedIn: https://www.linkedin.com/showcase/futurefactorypodcast TikTok: https://www.tiktok.com/@futurefactorypodcast?_t=8ZIxAf4Orra&_r=1

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