Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they lay out their bold predictions for the future of proptech in multifamily housing for the new year. This podcast analyzes the accelerating convergence of self-service technologies, artificial intelligence, and automation, highlighting how these innovations reshape property management, renter onboarding, and resident experiences.

In this episode, Kerry and Jimmy explore emerging trends poised to define the next wave of growth and efficiency in the multifamily industry. They examine how AI transforms decision-making processes, improves predictive analytics, and optimizes operations. They also explore how automation streamlines everything from leasing workflows to communication channels, enabling staff to focus on high-value tasks. At the same time, technology handles repetitive processes, while self-service tools such as chatbots, digital leasing, and service portals create around-the-clock digital interaction.

Kerry and Jimmy’s Words of Wisdom: "The future of multifamily housing isn’t just automated - it’s intelligent. AI, self-service, and automation are no longer trends; they’re the foundation for smarter, more efficient communities. Success in this new era depends on leveraging technology to enhance, not replace, human experiences. It’s about creating seamless interactions, predictive insights, and operational agility. The businesses that embrace this shift today will lead the market tomorrow. Innovation isn’t optional; it’s the new standard."

Resources: Bridging The Gaps in Renter Experience