In this latest episode of Business Accelerator, host Alex Whitlock and co-host Jason Back outline the strategy needed to be an effective broker.

The modern market shifts constantly and brokers must be adaptive and vigilant of these changes.

Tech is having a major impact across all industries and broking is no exception. AI and automation are changing how tasks are performed and brokers must harness the potential to remain competitive.

The pair also discussed excelling as a business owner. This starts with mapping out a growth plan, seeking mentorship, and prioritising foundational strengths.

The pandemic forced many industries to adopt remote and hybrid work structures. Now off the back of COVID-19, some brokers are choosing to remain virtual.

Accendo Finance's Trent Carter discussed these themes in this latest episode of Finance Specialist. His business has gone fully remote, the benefits of which are massive overhead cost savings.

Despite this, Carter said there still needs to be connection. While some clients are fine to engage over video call, others can benefit from face-to-face time. This can come in the form of visiting their business or home.

This practice of showing up to where they live or work can also give a broker insight into how they operate, strengthening the ability to service them.

In a special episode of Broker Daily Uncut, recorded from the floor at the Better Business Summit in Sydney, two top- performing brokers discuss what’s influencing the industry, for better or worse.

First though, Cloudstaff’s director of property service APAC, Paul Findlay, and Broker Daily’s partnerships manager Lizzie Whitlock discussed the happenings of the event.

With hundreds of brokers packing the summit and sharing insights with the team, the pair were excited to see such a thriving and friendly industry come together.

The second part of the podcast brought together Dr Lisa Bridgett, director and principal broker at Stellar Finance Group, and Candice Joseph, director and principal broker at Entourage.

These top performers discussed the opportunities and challenges facing the industry in 2025, with both agreeing tech will help pull brokers through tough times, especially amid an ever-changing regulatory environment.