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In this UC Today exclusive, host David Dungay is joined by Microsoft experts Tom Arbuthnot, Kevin Kieller, Amanda Sterner, Ryan Herbst, Satish Upadhyaya, and Tom Halards for the highly anticipated Microsoft Teams Monthly Update.

With Microsoft’s staggering quarterly results and a raft of new Teams innovations, this conversation takes you behind the headlines into what’s really happening — from Copilot’s evolving AI personas to critical updates in Teams Rooms and Contact Center integrations. Whether you're a decision-maker, IT pro, or everyday Teams user, this episode is packed with can’t-miss insights on the future of collaboration and communication.

Microsoft Teams is evolving fast — and it’s not slowing down.

In this dynamic roundtable, the panel unpacks the biggest Teams stories and roadmap highlights you need to know:

• Microsoft's record-breaking financials and 430M+ M365 users: What’s driving growth and where is Teams in the mix?
• Contact Center evolution with Unify certification and licensing enforcement: Major changes for integrated voice solutions.
• Copilot 2.0 and the rise of AI Agents: From assistants to "Agent Bosses" — why training and adoption are now essential.
• Rooms and Devices upgrades: Face recognition, translated captions, local PTZ controls, and facilitator AI agents for Android.
• Roadmap gems: Sensitive content detection, silent test calls, remote diagnostics, and much more.

AI is rapidly transforming Teams into not just a collaboration tool, but a workplace operating system. This episode breaks down what’s hype, what’s here now, and what’s just around the corner — with expert takes on every announcement.

Connect with our hosts David Dungay and Tom Arbuthnot on socials here:

David Dungay

• LinkedIn
• Twitter

Tom Arbuthnot

• LinkedIn
• Twitter

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Join David Dungay and co-host Tom Arbuthnot as they welcome a power-packed panel of Microsoft Teams experts—Josh Blalock, Graham Walsh, Ryan Herbst, and Kevin Kieller—for April’s can't-miss Teams Monthly Update. From AI agents that think for you to game-changing integrations, this episode dives deep into the updates reshaping the Microsoft Teams ecosystem.

April’s edition of Microsoft Teams Monthly is a whirlwind of Copilot agents, smarter rooms, and surprise integrations. Whether you’re an IT pro, end user, or Teams nerd (no judgment here), you’ll want to catch every minute of this one.

Copilot Agent Upgrades

New “Researcher” and “Analyst” agents offer powerful multi-step reasoning for enterprise-grade insights.

Interpreter Agent enters public preview with real-time voice translation in multiple languages

Facilitator Agent helps meetings stay on track with nudges, time checks, and agenda prompts

Teams Phone + Dynamics

Microsoft debuts Teams Phone Extensibility for tighter contact center integrations

Major ISVs jump on board—lowering costs, boosting flexibility

Devices, Devices, Devices

Cisco brings Apple AirPlay to Teams Rooms

PTZ camera controls come to Android MTRs

Yealink, Jabra, and others push M-DEP devices into general availability

Shure gets Teams Room kits officially certified

Files Tab Gets Smarter

New “Shared” tab consolidates links, OneDrive, and SharePoint files—finally solving Teams file chaos

Plus: Event previews, live commentary, and a few laughs along the way.

Connect with our hosts David Dungay and Tom Arbuthnot on socials here:

David Dungay

• LinkedIn
• Twitter

Tom Arbuthnot

• LinkedIn
• Twitter

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.

Watch on YouTube.

Welcome to UC Today’s Microsoft Teams Monthly Update with David Dungay and Tom Arbuthnot! This month’s episode is packed with game-changing updates, and we’ve got an expert panel to dissect every major development. Joining David are:

• Tom Arbuthnot – Microsoft Teams & UC expert
• Josh Blalock – Industry thought leader
• Satish Upadhyaya – Microsoft specialist
• Ryan Herbst – UC strategist

What’s on the agenda?

• Skype is officially dead! What does this mean for enterprises?
• M-DEP finally goes GA with the first certified device—what’s next?
• Copilot’s AI-powered call summaries & Intelligent Recap—are they game-changers?
• Microsoft’s latest Teams admin and CarPlay updates—big wins for IT and mobile users.

Skype Bows Out – What’s Next?

After decades of influence, Microsoft is officially shutting down Skype. But is this a big deal or just a relic of the past?

M-DEP Hits the Market!

The first-ever M-DEP-certified device is here! The Jabra PanaCast 50 VBS leads the charge in Android-based Teams Rooms, with more devices coming soon.

AI Takes Over Teams Meetings

Copilot’s AI-powered call summaries and Intelligent Recap for webinars & town halls bring next-level automation to enterprise meetings.

New Tools for IT & Mobile Users

• Teams Client Health Dashboard for proactive troubleshooting.
• Direct Routing SIP Call Flow Diagrams now available in Teams Admin Center.
• Apple CarPlay & Siri Enhancements make it easier to stay connected on the go.

Plus: We break down what ChatGPT-4.5 means for Microsoft Copilot and the rise of AI competitors like DeepSeek!

Connect with our hosts David Dungay and Tom Arbuthnot on socials here:

David Dungay

• LinkedIn
• Twitter

Tom Arbuthnot

• LinkedIn
• Twitter

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.