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Collaboration and mergers within the credit union sector may become more prevalent in future as credit unions in Ireland and Great Britain are navigating the challenges of maintaining their local identity while achieving economies of scale. This podcast, with expert commentary from Nick Money of the Swoboda Research Centre and Paul Norgrove, CEO of Serve and Protect Credit Union and Ronaldo Hardy from the USA association NACUSO, tackles the strategic decisions credit unions are facing as growth and efficiencies become needed. The guests share their perspectives on the importance of understanding member needs, the emotional and operational hurdles of mergers, and how Credit Union Service Organisations (CUSOs) offer a promising path for growth. Explore how tailored services can create win-win scenarios and why maintaining a focus on members is crucial in an ever-changing financial landscape.

This episode also sheds light on the emotional challenges faced by credit union boards and the critical balance of power in working with CUSOs, ensuring that you come away with an better understanding of the world of credit union collaboration.

Talking Credit Unions with Chris Smith is a regular podcast dedicated to informing credit union practitioners, leaders and opinion formers on variety of industry topics. To contact Chris Smith, smithowls@gmail.com