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Today’s episode is a conversation many private practice owners are either having—or avoiding: “Should I sell to private equity?”

If you're a physician-owner, chances are you’ve had at least one conversation with a firm interested in buying your practice. Maybe they promised a lucrative buyout, better back-office support, or rapid expansion. Maybe they positioned themselves as the answer to your administrative headaches.

It all sounds appealing, especially in a challenging reimbursement environment. But here’s the truth: private equity deals are more complicated than they look on paper. There’s what’s pitched, and then there’s what’s really happening inside practices post-sale.

So today, we’re getting honest. This episode is for anyone considering a deal—or just trying to understand what PE involvement could mean for their future. If you’re going through any transition with your practice, our goal is for you to be fully informed up front, and make the best possible decision, so it’s one you’re happy with several years down the road. In considering a deal with PE, there are a lot of moving parts and pieces. We’ll unpack the promises, the pitfalls, and the must-ask questions before signing on the dotted line.

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Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Today’s episode is for every physician, administrator, and practice leader who's ever asked themselves: “Should we stay independent, or should we align with a larger system?”

As hospital and health plan consolidation continues and private equity activity in healthcare grows, independent practices are facing unprecedented pressure. But here’s the thing—staying independent isn’t just possible, it’s essential to a healthy, balanced healthcare system. And for many physicians, it’s the key to practicing medicine on their own terms.

So in this episode, we’re going to explore the power, purpose, and playbook for independent private medical practices. We’ll begin with how independents add real value to the healthcare ecosystem. Then we’ll look at why so many physician-owners are choosing to stay independent—even when acquisition offers are on the table. And we’ll close with five high-impact strategies for those committed to thriving in independence.

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Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
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Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Today I am joined by Tony Andrade, CPA, who is an expert in finance and accounting for medical groups and hospitals. Tony and I talk about financial metrics that are critical for groups to monitor, and about how and when a group might need an audit and the different types of audits that can be used. We touch a bit on embezzlement, and we wrap by talking about private equity investing in medical groups, and where we see the future of financial wellness is for medical groups.

Tony's many years of experience shine through this entire conversation about how to decode the dollars, and keep your group financially healthy.

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Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
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Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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What if the most powerful medicine we can offer isn’t a prescription, but peace of mind?

For many patients, a visit to the doctor’s office triggers more than just clinical concerns. There’s anxiety. Uncertainty. Sometimes even fear. And not necessarily because of a diagnosis—but because of the entire experience of being a patient in a complex, often intimidating environment. As we said in our last episode, we enter our clinical facilities every day, and the experience is familiar and a bit ho hum for us. Our patients visit us infrequently, and the entire visit can be much dreaded and a huge ordeal.

So, today, we’re stepping into the shoes of our patients and walking through a typical visit—moment by moment—to uncover what raises their stress and what soothes it. You’ll hear how even small shifts in behavior, design, and communication can dramatically impact how patients feel, how they respond to care plans, and how they remember your practice long after they leave.

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Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
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Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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What’s the first impression your patients get of your practice? Spoiler alert—it’s not your clinical expertise.

It’s not the credentials on the wall. It’s not the sophisticated EHR system you’ve invested in. It’s not even your outcomes data—at least not initially. The first impression starts the moment someone steps through your doors, and it’s rooted in an often-overlooked space: your waiting room.

Or should I say, what we used to call a waiting room.

Today, we’re diving into why this space is far more than a holding area. It’s your front door of trust, a powerful reflection of how you deliver care—and a golden opportunity to reduce anxiety, elevate patient experience, and even boost the financial health of your practice. If it looks tired or outdated, patients might unconsciously assume your care is, too. If it feels cold and transactional, it primes them to expect the same from your providers. And if it’s optimized for comfort, clarity, and calm, it sets the tone for an experience and a relationship grounded in trust.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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What would happen if we valued our patients' time as much as they value ours?

Take a moment with that question, because it’s not rhetorical. It's the starting point for a profound shift in how we deliver care, structure operations, and engage with our communities. In a healthcare system increasingly shaped by convenience, accessibility, and consumer expectations, the simple act of respecting time—your patients’ time—can become the differentiator that sets your practice apart.

Today, we’re diving deep into the operational habits that quietly waste our patients’ time, the unspoken messages we send when we do so, and how you can create a culture that flips the traditional hierarchy—putting patient experience and efficiency front and center. This isn’t about being fast and transactional. It’s about being thoughtful, intentional, and human.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Today’s episode is about something that’s often misunderstood in medical groups—but is more critical than ever: your brand.

Branding isn’t just for Madison Avenue. It’s not just for Nike, Apple, or national hospital chains. In today’s healthcare landscape, branding is a core part of your strategy. It’s how patients find you, how talent decides to join you—or not—and how your community understands who you are and what you stand for.

Let’s set the record straight right at the top: branding isn’t about logos or color schemes. It’s about trust. It’s about identity. And it’s about the reputation you earn, both in your clinical work and in how your organization shows up every single day.

And in a world where patients and top providers have more choices than ever, your brand may be your biggest untapped asset.

So today, we’re diving into why your reputation is no longer just a byproduct of your work—it is the work, and how you can intentionally build a brand that not only attracts patients but brings in aligned, mission-driven team members too.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Today’s guest is Adrienne Lloyd, MHA, FACHE—founder and CEO of Optimize Healthcare, where she helps medical organizations build empowered teams and sustainable operations without burnout. With over 20 years of experience, including executive leadership roles at the Mayo Clinic and Duke Health, Adrienne brings a deep understanding of what makes healthcare systems thrive. She’s also the creator of the Day Zero Blueprint™, a transformative framework for leaders looking to reset their strategy, culture, and execution. Adrienne is a nationally recognized speaker, coach, and host of MGMA’s Women in Healthcare podcast, where she champions authentic leadership and systemic change.

She and I discuss a multitude of leadership topics including lean and Six Sigma, leading change and turnarounds and financial literacy for physicians and clinicians. She shares from her many years of experience in running medical groups and consulting to them in her practice.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/