In today’s episode of Magic in the Room, Chris and Luke sit down with Kelley Francen and April Carter to discuss leadership development at the Citizen Potawatomi Nation. Kelley and April developed a unique program that integrates the traditional cultural teachings of the Citizen Potawatomi Nation into leadership development. The goal of this program was to make sure that the values of the community are activated by the leaders. Even if you do not work in a Tribal setting, there are valuable lessons in this episode about you can develop leaders who live the organizations values.

Credits:

This episode of Magic in the Room was recorded onsite at The Citizen Potawatomi Nation Cultural Heritage Center. Find more information about the cultural center at www.potawatomiheritage.com.

Music by Evan Grim. Find his music on Apple Music.

To download the free guide that goes with this episode, subscribe at www.magicintheroom.com.

People who lead teams can (and should!) develop a new set of skills. One often overlooked skill is being about to intentionally recognize people's efforts and character in a way that is meaningful. This is a skill that can be learned, it just takes some effort. In this episode of Magic in the Room, Hannah, Chris, and Luke discuss various types of recognition, and how to incorporate it into your team.

Credits:

This episode of Magic in the Room was recorded onsite at the National Native American Human Resources Association’s 28th annual conference at the

Choctaw Casino & Resort in Durant, OK.

Music by Evan Grim. Find his music on Apple Music.

To download the free guide that goes with this episode, subscribe at magicintheroom.com

What do we do when people's behavior or performance are not aligned with the values and commitments of an organization? Corrective action is one tool for helping team members know when they are not meeting expectations and what steps they need to take to perform at a high level. Corrective action may not be your favorite topic, but it is critical. In this episode of Magic in the Room, Hannah and Luke discuss the elements of good corrective action, and how to make it effective.

Credits:

This episode of Magic in the Room was recorded in Big Sky, Montana

Music by Evan Grim. Find his music on Apple Music.

To download the free guide that goes with this episode, subscribe at magicintheroom.com

Giving and receiving feedback is critical to individual and team success, yet for many people feedback can feel threatening or unwelcome. In this episode of Magic in the Room, Hannah, Luke, and Chris discuss how to give feedback that is helpful and leads to high performance.

Credits:

This episode of Magic in the Room was recorded onsite in Tulsa, OK

Music by Evan Grim. Find his music on Apple Music.

To download the free guide that goes with this episode, subscribe at magicintheroom.com

Every leader wants their team to perform at a high level, but this does not happen by accident. On today’s episode of Magic in the Room Hannah, Chris, and Luke talk about performance development, which includes one-on-ones, development plans, training, and anything you do to help people learn and grow.

Credits:

This episode of Magic in the Room was recorded onsite in Tulsa, OK.

Music by Evan Grim. Find his music on Apple Music.

To download the free guide that goes with this episode, subscribe at magicintheroom.com

In today’s Magic in the Room episode, Hannah, Luke, and Chris continue our series on the skills leaders need to build effective teams. Conflict is inevitable, so leaders must learn to navigate it effectively. The first step is to change how we think about conflict. Not all conflict is bad, and some types of conflict are helpful. We can build more effective teams if we learn to encourage helpful conflict and manage harmful conflict.

Credits:

This episode of Magic in the Room was recorded onsite in Tulsa, OK.

Music by Evan Grim. Find his music on Apple Music.

Gifts are often used to build relationships in business, whether with clients, customers, or employees. But what if we have been doing gifting all wrong? In today’s episode of Magic in the Room, Chris and guest John Ruhlin discuss a new way to think about gifting. The bottom line is that gifts can be used to build long-lasting relationships, but not if you just put the company logo on a mug and send it to everyone. Instead, you should intentionally make every gift focused on the receiver and create a lasting memory they will associate with you.

John is the founder of GIFT·OLOGY and the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Client Retention.

Find John on LinkedIn at https://www.linkedin.com/in/johnruhlin/ or at giftologygroup.com.