
Leading with Empathy: How to Build Trust, Boost Retention, and Support Mental Health at Work
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In this episode, Melissa, continues a deep dive into mental health awareness throughout May. In today’s episode, we tackle one of my all-time favorite leadership topics: leading with empathy.
This is the conversation no one’s having—but it’s critical. Empathetic leadership isn’t just about being nice; it’s about creating a safe, supportive environment where your team can thrive both personally and professionally. I’m sharing stories from my own journey (including one tough lesson early in my career) and giving you practical, actionable ways to build trust and psychological safety in your business.
Here’s what you’ll learn:
✅ Why empathy is a business strategy, not a “nice-to-have”
✅ How to balance boundaries with genuine care for your team
✅ The importance of recognizing behavior changes—and exactly how to address them
✅ How vulnerability as a leader creates deeper trust and stronger teams
✅ Low-cost ways to support mental health in your business
Whether you’re a small business owner or a manager inside a larger organization, this episode will help you lead in a way that truly makes a difference—for your people and your bottom line.
👉 I'd love to hear what you do to foster inclusion, trust, and psychological safety in your business! Reach out and share your thoughts.