Bob Hardina wasn’t just the founder —he was a mentor, a visionary, and a force of personality. In this episode, Bill shares what it was like working with Bob: his strengths, his blind spots, and the principles that still guide the company today. From his early days as a professor to building a business that’s lasted over 50 years, Bob’s legacy is felt in every decision, every team member, and every job.

This one’s got it all—tech gone wrong, a carpeted disaster, and a surprise plot twist 15 years later. Bill Morgner breaks down what went wrong, how the team responded, and why owning the outcome—even when it wasn’t entirely their fault—was the right call. From homeowner tension to lessons in system design, this one covers the kind of real-world troubleshooting every tradesperson can relate to.

When Mid-Coast Energy Systems landed a spot on a national home makeover show, the crew stepped into the spotlight—only to find that reality TV isn’t exactly real. Bill and Eric unpack the logistics, compromises, and lasting takeaways from a fast-paced job with high visibility and low margin for error. Along the way, they discuss what customers really value (hint: it’s not what makes good TV), and why quality can’t be rushed.

How Tradespeople Become Leaders: From the Field to the Front Office

In this episode, Bill Morgner reflects on what it took to go from working in the field to Owning Mid-Coast Energy Systems. He and Eric Morgner talk through the tough moments—economic downturns, leadership transitions, and decisions that don’t always come easy. You’ll hear how a career in the trades can evolve, what it means to build something that lasts, and how being pushed out of the van and into the office helped shape the company’s future.