This week we've got Marty Novak – Director of Operations with Palasad!

Marty Novak is the driving force behind the exceptional operations and guest experiences at Palasad, a dynamic entertainment brand blending upscale dining, bowling, live music, and community events. With a passion for hospitality and a proven track record in leadership, Marty oversees all aspects of Palasad South and Palasad Socialbowl, ensuring both venues deliver seamless service, innovative offerings, and memorable moments for every guest.

Marty’s career is rooted in a deep commitment to team development, operational excellence, and community connection. Under his guidance, Palasad has flourished as a hub for entertainment and culinary excellence, all while staying true to its mission of creating vibrant, welcoming spaces. From promoting internal talent to curating live events and fundraisers, Marty is dedicated to fostering a culture of creativity, collaboration, and fun.

Known for his forward-thinking approach, Marty continually finds new ways to elevate the Palasad experience, embracing innovation and adapting to trends in the entertainment and hospitality industries. Whether he’s refining operations, mentoring rising leaders, or championing community initiatives, Marty’s focus remains on driving Palasad’s growth while keeping it rooted in exceptional service and strong values.

When he’s not managing the hustle of Palasad, Marty can be found connecting with the local community or brainstorming new ideas to keep Palasad at the forefront of the industry. His leadership is integral to the continued success of one of the region’s most beloved entertainment destinations.

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Today we have another double guest episode for you. . .Jim Graham and Jessica Fernandes

from TRY Recycling join us!

Jim Graham is the Chief Operating Officer and Owner of TRY Recycling.

Jim has played a key role in the incredible growth of TRY Recycling ever since purchasing the company from his father, Bill Graham, and two co-founders, Ralph Thompson and Tony Aarts, in 1997. And while a lot has changed since those early days, TRY Recycling continues to pursue growth through its unwavering focus on service, innovation, and industry advancement.

Today, TRY has two facilities and several satellite facilities and drop off depots. They work with 18 different municipalities in different forms and process an average of nearly 200,000 tonnes a year from construction waste, 80 per cent of which is diverted into new products. On top of that, they do about 40,000 tonnes a year of leaf and yard waste composting, and have the largest southwestern Ontario regional leaf and yard waste composting facility for municipalities.

Jim is also the man behind the London Airshow, North America's BEST airshow! We talk about how Jim was on track to be a Top Gun pilot and how his love and passion of aviation is his driving force to continue to run the Airshow!

Jessica Fernandes is the People Operations Director of TRY Recycling. She wears many hats, some of which focus on the customer experience.

Jessica has been working hard to provide an enjoyable experience at TRY facilities for people of all backgrounds and ages – not just contractors. Jessica is a true thought-leader and entrepreneur working within a company that supports her and empowers her to move forward with her ideas to make the company better!

Follow the Hustle & Grind Podcast wherever you get your podcasts. Watch new content on Youtube or follow us on our socials for additional content.