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🌟 Episode Highlights
- Use shorter, more casual expressions with friends ("Same!" "No way!") and longer, more diplomatic phrases with colleagues and strangers.
- Tone matters more than the actual words - practice different intonations to ensure your message comes across as intended.
- When disagreeing, using "I" statements and acknowledging the other person's viewpoint first creates a smoother conversation.
Episode Transcript
Want to read along? 📖 Download the full transcript here
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