There are 5 key steps that I wanna take you through to compel the builder to fix the defects and particularly to a common property. The first one is get the tool, the defects report. The defects report could be obtained from a building consultant. Guide the building consultant on what is already known to the Strata community and the defects and instruct them to prepare the defects report. The second tool that the Strata community should obtain is instruct a quantity surveyor to prepare the list and methods of how to fix defects and how much it would cost.

These two reports are key items that needs to be collected prior to demanding the builder to rectify the defects. The third one is get all the details of the builder so that the Strata community has taken all the necessary actions to make a demand and reach the builder. The 4th item is send that demand. The demand letter requires the builder to rectify the defects, give a due date of when the works will commence, and also attach all the defects reports and quantity surveyor reports that are obtained to support the allegation against the builder. And of course, the 5th step is if the builder does not act on it, follow through.

Follow through with the demand and issue, the necessary legal proceedings. Of course, this depends on the steps prior if there are steps prior to issuing legal proceedings against a builder, it's state by state depending on the state legislation, follow that through.

These methods are the key things compel the builder to rectify the defects.