Today in the second of our Summer Series interviews, Kristy-Lee is talking with Mel Rosenthal of 52 Conversations on having the important conversations that matter.

Mel is a Professional Certified Coach, accredited by the International Coaching Federation and an Australian Institute of Company Directors graduate (GAICD).  She holds a Bachelor of Commerce (First Class Honours) from the University of Western Australia and an MBA from the Kellogg School of Management at Northwestern University.

Mel works with Founders and Leaders to drive growth for companies and the people in them.

She has been trusted by the leadership of companies including Who Gives A Crap, Minor Figures, Keep Cup, StartUp Victoria, QBE, Tyro, Champion Life, Thoughtworks, The Australian Centre for Social Innovation, Inventium, Advisian, Peter MacCallum Cancer Centre, Walter and Eliza Hall Institute of Medical Research, Swinburne University, Alinta Energy, ME Bank, Visy and Medtronic.

Mel is also the creator of 52 conversations – a card game to create conversations that matter – and that’s what our conversation focused on today. Mel shares some stunning statistics that reflect the real costs and risks of not having important conversations with our teams, and shares her insights into how leaders can have more effective and impactful conversations.

To leave more about the 52 Conversations Card Game, simply head to this site:
https://www.52conversations.com/

To learn more about Mel, the work she does and how you can connect with her, head to this website:

https://melissajrosenthal.com/

Or you can connect on LinkedIn here:

https://www.linkedin.com/in/rosenthalmelissa/

We would love to hear from you about tackling important conversations in your business. You can share your experiences and ask questions at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals

Today in the first of our Summer Series interviews, Juliet is talking with Di Geddes, the Founder and Managing Director of Exceptional Care For You.

In 2021 Di created a business where she was determined that her values would shine through in everything she and her team do. Explosive growth over the past few years has been driven solely by word of mouth as she and her team put these values into action to demonstrate compassion and joy.

As a Registered Nurse with nearly 40 years of nursing experience in acute, community, corporate and aged care, Di was ideally placed to establish a business as a disability community care provider. She is working to change the way disability care is delivered by creating an incredibly supportive workplace for carers, and ensuring clients are at the centre of everything she and her team do.

In this interview Juliet and Di talk about the value of values (see what we did there ) and how the way our staff be have to demonstrate those values naturally flows through to the care they provide to clients. Di is passionate about demonstrating that it’s never too late to achieve your dreams and live and work to your values.

As we talk more about the importance of values in defining how we stand out in a crowded marketplace, Di is a great example of how this can work in practice.

We would love to hear from you about whether your values play an important role in how your team delivers. You can share your experiences and ask questions at

https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals

You can contact Di at www.exceptionalcareforyou.com

Today on the Grow Your Influence Podcast Juliet and Kristy-Lee are discussing the importance of effective induction and onboarding programs.

So often when we have a new team member joining us, we do the bare minimum. Point them to their desk and set them to work. Or worse, as we share, we’ve both seen examples where desks and computers were not even set up for new starters and they had to do it themselves!

The truth is, an effective onboarding program is a key retention strategy, it’s one of the most effective things we can do to get our new team member settled in, across their role, and contributing to the team.

In this episode we discuss some of the key strategies and practical elements to effective and high quality induction and onboarding programs.

We would love to hear from you and learn about how you induct and onboard staff in your business. You can share your experiences and ask questions at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals

Today on the Grow Your Influence Podcast Juliet and Kristy-Lee are discussing how leaders and managers can help set young people up for success in their first job.

Do you remember when your secured your first ‘real’ job?You may have completed your studies, sat through interviews and assessments, and finally received an offer for your dream job. Or maybe you weren’t sure where your career was headed, but got a job offer and decided to take the plunge and say yes.

How did you feel? Nervous? Excited? Uncertain? Probably a mix of all the emotions.

Your first job is a big deal, even more so if it’s something you’ve been searching and studying for.

Problem is, it’s been a while since most of us leaders have been in this position, and we may have forgotten just how nerve wracking it can be. We may have also forgotten that as a young person we didn’t know what to do, what to wear, where to go and what to expect when we started.

In this episode, we discuss some practical steps any leader can take to help set their new, young employee up for success with the business.

From having a great pre commencement communication strategy, to engaging them in how to prepare and what to expect, there is so much we can do to support young people joining our teams.

We would love to hear from you and learn about how you help new people who are starting with you in their first job. You can share your experiences and ask questions at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals

Today on the Grow Your Influence Podcast we are picking up on a theme Juliet and Kristy-Lee have been coming across recently– that is the feeling of uncertainty that so many leaders are currently feeling.

It can be difficult to know how to lead effectively when we don’t have clarity about the future, and it feels as though things could change on any given day.

In this episode we discuss the reasons behind some of these feelings of uncertainty, and what you can do when it comes to leading effectively and looking forward despite uncertain times.

We would love to hear from you and learn about how you deal with uncertainty with your team. You can share your experiences and ask questions at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals

Today on the Grow Your Influence Podcast we are getting super practical and talking about one of the most important leadership responsibilities – conducting Performance Reviews with our teams.

Let’s face it – we’ve all participated in reviews in one way or another that have not been particularly effective. Historically they have been long, drawn out, anxiety inducing discussions for all involved.

The good news is there are better ways to do reviews, and there are strategies you can implement to ensure your reviews are incredibly insightful and beneficial for the individual employees and the business.

In today’s episode, we discuss review models, review cadence and some of our key recommendations to ensure your reviews are valuable discussions.

We would love to hear from you and learn about how you conduct effective performance reviews in your business. You can share your experiences and ask questions at

https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals

We’ve all met them at some stage in our lives. Those people whose responses seems a little odd and whose behaviour can be completely ‘off’ sometimes. Those people who can look you in the eye and lie, who manipulate situations to suit themselves. The classic definition is ‘psychopath, but, as David Gillespie tells us, Hollywood has pretty much hijacked that term so we often call them sociopaths or narcissists and there are overlaps with these.

If you missed them, Juliet talked with Davie Gillespie about Toxic People in episodes 62 and 63 (part of our Summer Series) where he discussed what’s missing for these people and how to identify and manage them.

In this episode, Juliet and Kristy-Lee recap David’s findings and talk about how to ensure we don’t bring these people into our teams, where they can do immeasurable damage, and how to manage them if they are already there. We would love to hear from you if you have had or still have a psychopath in your team and how you have managed their impact on you and the team.

You can share your experiences and ask questions at https://www.facebook.com/growyourinfluence/ And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals

Ugh, conflict at work! Itmakes everything more difficult and can see you and your teamwalking on eggshells, spending time and energy worrying about the situation. What weknow is that your team will be watching you to see how you handle it so just ignoring it andhoping the issue will resolve itself and people will sort themselves out is not a solution.

In this episode, Juliet and Kristy-Lee discuss how to deal with conflict between team members and how to deal with it when you are involved. None of this is easy but, as leaders, we need to deal with it and there are definitely approaches that can make this easier and more successful. We would love to hear from you about how you deal with conflict with in your team and how you bring yourself to the table when you are part of the conflict. You can share your experiences and ask questions at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Kristy-Lee Billet People Powered Business

Juliet Robinson Big Goals