Join with Jackie and David as they dive into the essential, unexciting and often overlooked skill of effective note-taking for massage therapists.

Learn how structured, consistent record-keeping can protect you, support client care, and streamline your practice.

We cover:

1. Client Communication: How to ask the right questions to gather relevant health information.

2. Observation and Documentation: Key details to include in your notes to track client progress and treatment efficacy.

3. Consistent Structure: Using frameworks like SOAP and ASTER to maintain clear, useful records.

4. Legal and Ethical Considerations: What you need to know about data protection, privacy, and client rights.

5. Referral and Follow-Up: How to use your notes to guide recommendations and ensure continuity of care.

Keeping client records and note-taking doesn’t have to be complicated — just consistent. Doing so not only protects you and your client but also elevates the level of care you provide.

Check out:

Episode 030 - Why Asking The Right Questions Makes You A Better Therapist

Episode 092:

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🎧 Listen now and take your massage practice to the next level!

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

You’ve completed the course — now how do you integrate those new techniques into your treatments effectively?
In this episode, Jackie and David outline practical steps to confidently implement new massage skills without feeling overwhelmed. We cover:

Choosing the Right Clients: Identifying ideal clients to practise new techniques on and build confidence.
Communicating the Change: Introducing new treatments to existing clients without disrupting their usual routine.
Making It Stick: Strategies for practising and refining your skills to ensure your investment in education pays off.

Whether you’re adding a few extra techniques or diving into something new like cupping, buccal massage, or acupressure, we’re sharing solid strategies for making your training work for you.

🎧 Visit f⁠⁠⁠oldingtowelspodcast.com.au⁠⁠⁠ for more.

🎧 Listen now and take your massage practice to the next level!

💡 Got thoughts on this topic? Let us know on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠and ⁠⁠on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

How do you stay in the massage industry for 30 years and still love what you do? Gael Wood shares her journey from a 19-year-old therapist struggling to find clients to becoming a marketing mentor and industry educator.

In this episode, Gael dives into her biggest mistakes, the marketing strategies that still work today, and how she’s helping therapists thrive through her online courses and summits.

Whether you're looking to build a sustainable practice, diversify income streams, or just stay motivated, this conversation is packed with actionable insights.

Check out Gael’s resources:
🌐 Website: Elevate with Gael
🎙️ Podcast: Massage & Spa Success
📅 2025 Global Wellness Professionals Marketing Summit: Join the Summit

🎧 Visit f⁠⁠oldingtowelspodcast.com.au⁠⁠ for more.

🎧 Listen now and take your massage practice to the next level!

💡 Got thoughts on this topic? Let us know on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠and ⁠⁠on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc