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サマリー
あらすじ・解説
Find out how HILTI manages to combine first-class customer relations with the best employee relations - and to what extent one is essential for the other. HILTI is a central example of the consistent interplay between customer and employee relationship management. In our perception, HILTI is a company that consistently anchors its brand promise to the customer in its corporate culture, so that its employees are also true fans of HILTI.
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